Question 1

fecha de vencimiento y de que pais es el cartucho

Accepted Answer

La fecha de caducidad dependerá de cuándo se fabricó el cabezal de impresión. Sin tener la caja en la que vino el cabezal de impresión real, es imposible darle la fecha de vencimiento o dónde se fabricó el cabezal.

Question 2

Good afternoon, i need me indicate whether the cartridges are compatible with distributed for latin america (la) equipment?

Accepted Answer

Hi Dany,  This is what the box says (by the way, the box doesn't look like the photo shown here, but the item is an unopened HP Printhead 11 C4812A, Magenta). My item was manufactured in the U.S.A..  It says the cartridge works in:  HP Business Inkjet 2200, 2250.  HP Designjet 500, 500ps, 800, 800ps.  If you are not happy, you can return item unused for a full refund (except for shipping).

Question 3

I meant to ask what is the date code of the actual ink you are selling. Is it in the current warranty date?

Accepted Answer

Hello. Thanks for your question.  For all customer-replaceable printheads, except the "Other Printheads" discussed below, the coverage lasts until the "Warranty Ends" date or the warranted usage limit has been reached, whichever occurs first. For standard printheads, the original printhead that came with the printer is covered under warranty until the warranted usage limit has been reached, or for 1 year from the date of printer purchase, whichever occurs first, even if the "Warranty Ends" date has passed.   This website has more information about the warranty:  https://support.hp.com/us-en/document/ish_2453821-1839525-16  If you need further assistance, we recommend reaching out to HP Support: https://support.hp.com

Question 4

The ink I ordered did not work, right out of the box. I need to return, can you help with that?

Accepted Answer

Seek an 
RMA from Amazon or (3rd Party), request through the Amazon site for an RMA & or replacement.

ASIN	B00005LVVA
Additional Printer Functions	Print Only
Brand	HP
Built-In Media	HP C4812A
Cartridge Type	Genuine
Color	Magenta
Compatibility Options	OEM
Compatible Devices	Printer
Compatible Printer Models	HP DesignJet 111, HP DesignJet 510, HP DesignJet 70, HP DesignJet 820, HP OfficeJet 9130
Customer Reviews	4.6 4.6 out of 5 stars (302)
Global Trade Identification Number	00088021040342, 00088698857236, 00882780549975, 30088698857237
Ink Colour	Magenta
Item Dimensions D x W x H	11"D x 19"W x 16"H
Item Part Number	C4812A
Item Type Name	Printhead
Item Weight	1.6 ounces
Manufacturer	HP
Maximum Copy Speed Black and White	20 pages_per_minute
Mfr Part Number	C4812A
Model Name	C4812A
Model Number	11 (C4812A)
Model Series	11
Number of Items	1
Number of Packs	1
Other Special Features of the Product	LED Indicator
Page Yield	24000
Print media	Paper (plain)
Printer Model Compatibility	HP Designjet 111, HP Designjet 510
Printer Output Type	single color
Printer Type	inkjet
Processor Count	1
UPC	807320309918 637122246315 080850412710 807027515391 021111311168 713789972115 163120286614 999992466089 071030678989 702658638047 062243098329 971475392672 778890617485 617407570380 069060131864 637122289039 702658617189 777780467315 700580340595 700580259453 882780549975 088698591307 088698857236 609224713026 666672765687 088021040342 816988157236 799916172047
Unit Count	1 Count
Warranty Description	HP's Premium Protection Warranty. This HP product is warranted to be free from defects in materials and workmanship. This warranty does not apply to print cartridges that (a) have been refilled, refurbished, remanufactured or tampered with in any way, (b) experience problems resulting from misuse, improper storage, or operation outside of the published environmental specifications for the printer …

HP 11 | Ink Printhead | Magenta | C4812A

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