---
product_id: 73878185
title: "Arris TM802G Telephony Modem"
brand: "arris"
price: "HK$1044"
currency: HKD
in_stock: true
reviews_count: 8
url: https://www.desertcart.hk/products/73878185-arris-tm802g-telephony-modem
store_origin: HK
region: Hong Kong
---

# Superior Throughput PacketCable 2.0 Compliant 8x4 Channel Bonding Arris TM802G Telephony Modem

**Brand:** arris
**Price:** HK$1044
**Availability:** ✅ In Stock

## Summary

> 🚀 Elevate Your Connectivity Game!

## Quick Answers

- **What is this?** Arris TM802G Telephony Modem by arris
- **How much does it cost?** HK$1044 with free shipping
- **Is it available?** Yes, in stock and ready to ship
- **Where can I buy it?** [www.desertcart.hk](https://www.desertcart.hk/products/73878185-arris-tm802g-telephony-modem)

## Best For

- arris enthusiasts

## Why This Product

- Trusted arris brand quality
- Free international shipping included
- Worldwide delivery with tracking
- 15-day hassle-free returns

## Key Features

- • **Stay Connected, Always:** Reliable telephony modem ensures uninterrupted communication.
- • **Elevate Your Home Office:** Perfect for remote work, ensuring crystal-clear calls and fast internet.
- • **Future-Proof Your Network:** PacketCable 2.0 compliance for advanced telephony features.
- • **Unleash Lightning-Fast Speeds:** Experience seamless streaming and gaming with 8x4 channel bonding.
- • **Easy Setup, Instant Gratification:** Plug-and-play design for hassle-free installation.

## Overview

The Arris TM802G Telephony Modem is a cutting-edge device designed for high-speed internet and reliable telephony services. With flexible 8x4 channel bonding, it offers superior throughput and is compliant with PacketCable 2.0, making it an ideal choice for both home and office environments.

## Description

Arris TM802G Telephony Modem Brand new in original box. The Touchstone DOCSIS 3.0 8x4 Embedded Multimedia Terminal Adaptor (EMTA) TM802G delivers two lines of primary line Voice over IP (VoIP), ultra-high speed data access, and multiple battery pack options to support telephony service during power outages. Designed to support the services desired most by advanced users the TM802G enables the home or small business user to address productivity needs with the speed and performance found only in the 8x4 bonded channel cable environment along with industry-leading ARRIS voice and battery back-up features. With the TM802G, cable operators can offer data services at speeds greater than 300Mbps to their subscribers to compete against VDSL and fiber to the home threats. Not available in retail. Please check with your service provider for availability.

## Features

- Arris: Touchstone
- Model: TM802G
- Telephony Modem
- Flexible 8x4 downstream/upstream channel-bonding with superior throughput
- PacketCable 2.0 BASIC compliant

## Images

![Arris TM802G Telephony Modem - Image 1](https://m.media-amazon.com/images/I/811x8I0y-mL.jpg)

## Customer Reviews

### ⭐⭐⭐ 3.0 out of 5 stars







  
  
    It should work but it won't work.  B.S. on ISP end.
  

*by E***S on Reviewed in the United States on September 6, 2013*

Because of reviews and having neither, Comcast or Time Warner I ended up with the box.  The tech/installer told me that the modem is no good.  I was surprised because before I purchased it, I was on the phone with CableOne where they suggested I get an Arris, gave them some model numbers and we all agreed on this one.This modem and few others (ARRIS) are on their web site as a supported modems, the catch is you have to buy it from their vendor and most likely pay 2x the amount.  This modem is listed for $138 where here I get it for 65.  Same hardware, same I would think except firmware.  Can't they send the program/firmware down the stream to my modem like they do with my other 2, (Motorola)  I guess this is different because of the "phone" feature and something to do with L3 Communication (provider) some proprietary stuff.  I went this time to my local office and showed them the modem, they started the activation process with no success because of the MAC/SN would not be accepted in the computer.  They suggested I call corporate/toll free number to activate it.  So long story short, they have a pull of MAC/Modems that will accept only and only from yourbroadbandstore dot come where again I refuse to buy from them @ 2x the price and with a lock-in to CableOne only.It would be nice to be able to use 3rd party VOIP provider @ 2-5$/month and still have broadband coming through same modem but doubt it.I will end up all services and end up with just INTERNET+TV from another provider and get OOMA (free telephone service) and call it quits.

### ⭐⭐⭐⭐ 4.0 out of 5 stars







  
  
    It works...but...if you have Time-Warner...
  

*by R***N on Reviewed in the United States on March 3, 2013*

I bought this modem because I wanted something that I could use with both my cable phone and internet.  I was moving and would have Time-Warner, so I wanted to get a telephony modem that would be compatible with Time-Warner.  Since TW is sending out the Arris TG862 for their telephone modem, I checked the specs on this and could see that it would be compatible.  I also refuse to pay $4 a month rental fees for their modem, so this looked like a good fit.  I have no problem with the modem, but TW refuses to activate this modem for their telephone service.  So, I have their TG862 setting next to my TM802.  The only difference between the two modems is that the TM802 does not have wireless.  You're not going to get an "N" WiFi network to work at 300Mbps using the router that is built in to a combo modem/router.  This is why I wanted this modem to use with my dual-band router.The reason I give this only 4 stars is that I can't rate how well the telephone part of this modem works since Time-Warner REFUSES to activate it for telephone; only for internet.  I'm going to drop the TW telephone when my year is up, and then I can get rid of their telephone modem and just have the single modem.  I may sell this one, and hopefully, someone who isn't on Time-Warner can take advantage of this modem's full capability.  Then, I'll buy a Zoom 5341J, which seems to be the best modem going for just internet.

### ⭐ 1.0 out of 5 stars







  
  
    Scam
  

*by M***9 on Reviewed in the United States on May 7, 2023*

The modem worked perfectly until I canceled my service and the cable company demanded the modem be returned. Cablevison alleged it was never returned my previous customer. Out the money and have no modem now.

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**Shop now:** [https://www.desertcart.hk/products/73878185-arris-tm802g-telephony-modem](https://www.desertcart.hk/products/73878185-arris-tm802g-telephony-modem)

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*Product available on Desertcart Hong Kong*
*Store origin: HK*
*Last updated: 2026-03-11*