We can't get the pump to work. Was depressed when we purchased it and are turning it in the direction of the arrow but it does not rise. Any ideas?

I just had this problem 1 minute ago. What worked for me was making sure my hands were dry and tractable, then twisting the entire pump CLOSED by twisting the base of the blue pump. This was to make sure that the base did not rotate along with the top part of the pump, which was what I was unknowingly doing before. THEN I held the bottom part (the base) with one hand, while twisting the top counter-clockwise with the other hand. You should feel some resistance, and it should pop up with a few turns.

It contains petrolatum and propylene glycol (both are petroleum derivitives) so definitely NOT non-comedogenic.

Can you use it on your face?

Yes. I use all their products on my 3 month old. His main area where his atopic dermatitis is, is his face.

Is this lotion white on your face?

No, it is very lite and moisturizeing, it doesn’t leaves any white residue, leaves you skin feeling soft.

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Vanicreamスキンクリーム

Product ID: 767889046

Details

Age Range (Description)
Adult
Brand
Vanicream
Item Form
Cream
Item Volume
473
Item dimensions L x W x H
7.6 x 7.6 x cm
Number of Items
1

🌿Gentle for acne-prone & eczema skin

💧473ml ultra-hydrating volume

⚖️Lightweight 14.4oz formula

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HK$480

Duties & taxes included

In stock

Sold byAmazon Hong KongDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

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Description

💧 Elevate your skin game with Vanicream’s pure, powerful hydration

MULTI SKIN SOLUTION - Perfect for acne-prone and eczema-affected skin
DEEP HYDRATION BOOST - Locks in moisture all day without heaviness
HIGHLY RATED LOVED - 4.7 stars from over 11,700 reviews—join the skincare elite
GENEROUS PUMP DISPENSER - Easy, mess-free application for your busy routine
DERMATOLOGIST APPROVED FORMULA - Trusted by thousands with sensitive skin

Vanicream Skin Cream offers a lightweight, dermatologist-approved moisturizing solution designed specifically for adult acne-prone and eczema-sensitive skin. With a generous 473ml pump bottle, it delivers long-lasting hydration without irritation, making it a top-rated choice among skincare professionals and enthusiasts alike.

Specifications

ASIN	B003XWG880
ASIN	B003XWG880
Age Range Description	Adult
Amazon Bestseller	#208,439 in Beauty ( See Top 100 in Beauty ) #7,031 in Facial Day Care
Brand Name	Vanicream
Customer Reviews	4.7 4.7 out of 5 stars (11,870)
Date First Available	April 17, 2013
Global Trade Identification Number	00345334310167
Is Discontinued By Manufacturer	No
Item Dimensions	7.6 x 7.6 x 17.8 cm
Item Form	Cream
Item Volume	473 Milliliters
Item Weight	14.4 Ounces
Item model number	345334310167
Manufacturer	Vanicream
Manufacturer	Vanicream
Manufacturer Part Number	TC09D
Model Number	345334310167
Number of Items	1
Other Special Features of the Product	Moisturizes
Product Dimensions	7.62 x 7.62 x 17.78 cm; 408.23 g
Skin Type	Acne-Prone
Specific Uses For Product	Eczema
UPC	885123365027 885161580840 884809650235 345334310167 885678920009 885744404044 885231112759 885310669815 811890753071
Unit Count	453.0 Grams

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Rajesh P.

Customer service was outstanding when I had questions about the product.

2 days ago

Neha S.

Excellent communication throughout the order process. Product is perfect.

2 weeks ago

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HK$480

Duties & taxes included

In stock

Sold byAmazon Hong KongDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Hong Kong.

Secure transaction

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Ravi S.

I loved the variety of products available. Will definitely shop again.

2 months ago

Yusuf A.

Fantastic experience overall. Will recommend to friends and family.

1 month ago

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