I ordered 2 bags of the Sweet & Hot, one looks fine and the other is about half molded......should I destroy or would you like it back???

Mine came today and is the same way!! One bag molded

I need to return / refund this as it molded up in the bag.

We apologize you received a product that is not up to our high standard of quality. Please call us at 715.466.6608, M-F, 8-4 Central Time or write us at the below link and we will try to help. http://www.jacklinks.com/pages/contact Thank you for being a valued customer.

I purchased 4-pk 18oz hot&spicy 8/24/19 and 2-pk are ALL mold! and exp date is 11/09/2020

We apologize you received a product that is not up to our high standard of quality. Each bag that leaves our facilities is checked by our quality team and stamped with our Jack Link’s Guarantee seal. If the jerky is somehow exposed to oxygen throughout the transportation or shelving process, it could result in mold. Please call us at 715.466.6608, M-F, 8-4 Central Time or write us at the below link and we will try to help. https://www.jacklinks.com/contact-us Thank you for being a valued customer.

Is this jerky susceptible to spoilage due to heat during shipment?

Highly unlikely, it's dried, sealed and has moisture control pack present. Unless there was some kind of contaminant present. I've only see beef jerky mold once in my lifetime and was smaller company with questionable Jerky. We ship to where we are all the time and weather here in summer is up to 120 degrees.

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🔥 Snack Bold, Snack Smart: Elevate Your Protein Game Anywhere 💼

NO PREP ALL REWARD - Ready-to-eat straight from the pack—perfect for busy professionals and active lifestyles craving quick, savory satisfaction.
FLAVOR ADVENTURE TRIO - Experience a curated variety of Sweet & Hot, Jalapeño, and Peppered jerky—never settle for boring snacks again.
SNACK READY CONVENIENCE - Individually portioned 1.25 oz packs fit effortlessly into your lunchbox, backpack, or office drawer for anytime indulgence.
100 PREMIUM BEEF QUALITY - Crafted from 100% lean red beef, slow-smoked for rich flavor and 94% fat-free to keep your snack guilt-free.
POWER PACKED PROTEIN BOOST - Fuel your day with 15 protein-rich jerky packs, each delivering sustained energy without the crash.

Jack Link's Beef Jerky Variety Pack offers 15 single-serve 1.25 oz packs featuring three crave-worthy flavors—Sweet & Hot, Jalapeño, and Peppered. Made from 100% premium lean beef, slow-smoked for authentic taste, this 94% fat-free snack delivers a powerful protein punch ideal for on-the-go professionals and active millennials seeking convenient, flavorful fuel.

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Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

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Brand	JACK LINK'S(ジャックリンクス)
Product Dimensions	84.76 x 84.76 x 84.76 cm; 35.43 g
Item Weight	35.4 g

Jack Link's Beef Jerky Variety Pack - Includes Sweet & Hot, Jalapeno and Peppered Beef Jerky - 1.25 oz (Pack of 15)

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