Think Big, Start Small, Move Fast: A Blueprint for Transformation from the Mayo Clinic Center for Innovation

what i needed thank you

Interesting look at innovation and growth of a world famous health care organization. In depth breakdown of the tools used to grow, the risks taken and the teamwork needed.In full disclosure, I read my copy from NetGalley. Many details and how they changed health care - so many that perhaps for some it can be a distraction. One might think "I'm not in health care - so what." There's many ideas here that can be altered anc changed to your business, but it takes some creative thinkers to do so. Obviously a medical facility isn't a farm and a farm isn't a small town business - but the principles can be used by all. Take some thought and check out ideas - get to know your customers and anticipate what they need, what will help them and how they need to receive it.Lots of good info, detailed info, may need a twist to translate to your business.

The excellent insider guide to innovation. For those who wants to make a dent at a complex and closed ecosystem, don't miss.

Good overview but prefer if there's more details on maybe one project. I feel it's more helpful especially to go through the process

High quality book.

The success or failure of innovative medicine can be -- literally -- a matter of life and death. Hence the importance of establishing and then constantly strengthening a culture such as the one for which the Mayo Clinic has been renowned for decades. In this book, Nicholas LaRusso, Barbara Spurrier, and Gianrico Farrugia focus on the Mayo Clinic's Center for Innovation (CFI). For them, and for everyone at the CFI, "care" refers both to an attitude and to behavior that manifests that attitude. LaRusso is the founding medical director at the CFI and Farrugia is its founding associate director; both are physicians. Spurrier is CFI's founding and current administrative director.As they explain, "Transforming to a-new-and improved 21st century model of care experience is what we're all about at CFI. We don't seek new miracle clinical cures for medical ailments. That is also essential, but there are other parts of the organization working on those -- including hundreds of physicians and medical researchers within the Mayo Clinic. Instead, we strive to integrate design, knowledge, and technology to deliver a better experience for the patient...It's all part of what we, at the Center for Innovation, call Think Big, Start Small, Move Fast. We're so dedicated to that principle that we trademarked the phrase."They wrote this book for senior-level executives and management teams both within and outside the health care industry, in much the same way Danny Meyer wrote Setting the Table: The Transforming Power of Hospitality in Business for senior-level executives and management teams both within and outside the restaurant industry. "It's for those working in complex organizations that can't quite seem to bring transformative innovations to market. It's for those trying to get their complex organization to pursue innovation in a methodical way, with some structure and discipline but not with so much that transformative innovations become stifled or lose impact."These are among the dozens of business subjects and issues of special interest and value to me, also listed to indicate the scope of the book's coverage. Mayo Clinic: The Snapshot (Pages 7-13)o Moving into the 21st Century, and, Innovating the Mayo Clinic Way: Developing Your Own Model of Care (23-26)Very Important Point: The term "care" in this context is comparable with "hospitality" insofar as client/customer/consumer/patient service is concerned. It is impossible to exaggerate the importance of making them feel secure, welcome, appreciated, etc.o At the Center of the Storm: Health Care Costs (31-36)o Clearing the Way for Big Change, and, A Pattern of Resistance: Why Large, Complex Organizations Can't Innovate (40-47)o A Short History of Mayo Clinic's CFI (55-61)o The CFI Way: Thing Big, Start Small, and Move Fast (63-85)o The Fusion Innovation Model (89-97)o What Is Design Thinking? (97-99)o Acquiring a Deep Understanding of Customers (104-108)o The Power of Latent Thinking (108-110)o Keep It Moving Forward, Please: Project Management (116-124)o CFI on the Internet (140-143)o The Innovation Accelerator Platform (149-156)o Innovation the Mayo Clinic Way: Stepping on the Innovation Accelerator (170-171)o Framing the Problem, and, Creating a Research Path (206-208)o An Experience in Innovation (231-242)I am deeply grateful to Nicholas LaRusso, Barbara Spurrier, and Gianrico Farrugia for the abundance of information, insights, and counsel they provide in this book. There are valuable lessons to be learned by leaders in just about any organization, what ever its size and nature may be. The material provides a blueprint -- rather than a prescription -- by which to establish and then develop a series of innovation initiatives that ensure continuous improvement of the organization, one with a workplace culture within which personal growth as well as professional development are most likely to thrive.Those who sharer my high regard for this book are urged to check out Danny Meyer's aforementioned Setting the Table as well as three others:Prescription for Excellence: Leadership Lessons for Creating a World Class Customer Experience from UCLA Health SystemJoseph MichelliThe Checklist Manifesto: How to Get Things RightAtul GawandeThe Cleveland Clinic Way: Lessons in Excellence from One of the World's Leading Health Care OrganizationsToby Cosgrove

This book may be great if you are in healthcare, but not for general innovation practices. It was recommended to me as an innovation book, but it dwelled too much on healthcare and healthcare innovations (it's Mayo Clinic afterall), and not that much on general innovation. I'm usually good at abstract reasoning, but really couldn't get past the healthcare premise throughout. Neither could I get past how many time Mayo Clinic was mentioned (it sounded like an infomercial for Mayo Clinic). There were a few tidbits of info that could be handy, but for a book this size (I listened to it on audible, 8+hours), there was very little useful general innovation info. I'm still looking for a good innovation book, this isn't it!

Mother Teresa said that we might not all be able to do great things, but we can do small things with great love. The solution to the "healthcare crisis" - a term that has been in vogue for at least half a century - will not lie in one or two massive transformations (the mixed results and unintended consequences of the Affordable Care Act demonstrate that, as did Medicare and Medicaid decades before). Rather it will take thousands, or millions, of small innovations like those described in this book.Furthermore, a big part of the healthcare crisis is internal and self-inflicted. My company (Values Coach Inc.) works with many hospitals - and many of them have cultures that are counterproductive and in some cases downright toxic. This contributes to poor quality, higher costs, a less safe environment, and a "just a job" mindset that should have no place in healthcare. This book's emphasis on treating patients as honored guests and upon civility is every bit as important to assuring a healthy healthcare system as is payment reform.Finally, anyone interested in healthcare will be interested in the history of how The Mayo Clinic became the world's most admired healthcare system. There are many important lessons in this story.By the way, not long ago my wife was seen as a patient at The Mayo Clinic for a potentially life-threatening medical condition. From the time we walked in the front door we were treated like honored guests by everyone we encountered. We were seen precisely on time by the nurse practitioner who spent a full hour with us, never once looking at the clock or making us think she needed to be elsewhere. Then the surgeon spent the next hour with us, answering every question and never once making us feel like we were being rushed.At a time when many hospital and healthcare leaders are struggling just to survive The Mayo Clinic continues to thrive and grow. This should be required reading for every healthcare leader.