I bought 2 of these in November 2020 they worked great at first now neither one turns on and off the work cycles anymore.

Please contact us on Amazon via email and describe the issue that you mey in details. We will try to help you with technical support and give you a satisfied result.

What is the update mentioned in the description?

Hi, thanks for asking. The only updated for this unit is the probe , this probe is designed for aquarium.

where is the best place to place the probe in a 20 gallon tank?

The following are the suggestions of our other customers for your reference: #1 Probes together in high flow before the heaters (not close to them). You want the flow to hit the probes before the heater. #2 In a display then in good flow away from the heater, you don't want the flow carrying water from the heater over the probe. In a sump also in good flow but before the heater. The flow should carry heated water around the tank before it gets to the probe.

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🔥 Control Your Climate, Elevate Your Experience! 🌱

SAFETY FIRST - Built-in alarms for over-temperature and sensor faults.
EFFORTLESS SETUP - Plug and play design for instant use.
POWERFUL CONTROL - Handles heating devices up to 1200 Watts effortlessly.
CUSTOMIZABLE COMFORT - Set distinct day and night temperature cycles for optimal care.
PRECISION MONITORING - Simultaneous display of current and set temperatures.

The Inkbird Digital Outlet Heat Temperature Controller is a versatile and user-friendly device designed for precise temperature management in various applications, including brewing, aquariums, and reptile breeding. With dual display windows, customizable day/night settings, and a robust 1200W capacity, it ensures optimal conditions for your plants and animals while prioritizing safety with built-in alarms.

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