| Item model number | MS65014 |
N**Y
Micralite does not honor warranty, Bad CS. Buyer beware.
Do not trust this company. I purchased my FastFold from a very reputable dealer (BuyBuyBaby/BedBathBeyond) and was told that the 5-year warranty covered everything that came in the original box, inclusive of the air pump. My stroller did not have an air pump with the packaging, so I contacted Micralite directly.First, they tried to tell me the stroller did not come with air pump (look at BBB website description!!).Then they tried to pawn me off on Scandinavian Child, who no longer even distributes their products!And then when all else failed, they wanted me to pay for a new pump and have it shipped from the UK.Utterly ridiculous. If this is how they treat a new customer and this is the extent of the warranty, I want nothing to do with this company. I don't need this sort of run-around and lack of accountability on Micralite's end for the 5 years that the stroller is supposed to be under warranty.Also, none of their accessories are available in the US, so you'll be paying UK prices and shipping from the UK.Total joke.Beware!
