TOPENS TEW3 Vehicle Exit Sensor Kit Wired Driveway Gate Exit Wand Car Detector with 50 ft. Cable Range Adjustment for Automatic Gate Opener System Hands Free Sensor Probe Device Work with Mighty Mule

5 star service from Nancy at customer support. I purchased this product last November (2024) for my vacation home and everything worked perfectly for 11 months. The exit wand stopped working just before my 1 year warranty was up. I contacted customer support and Nancy asked me to perform a few troubleshooting steps. Since it was at my vacation home, it took a couple months to get back there to do the requested steps (pushing it past my warranty period) . After trying the troubleshooting steps with no success, they honored the warranty and sent a replacement without any hassle. Many companies will play games when you are so close to the end of your warranty, but not Topens. Thank you Nancy for all of your help🙏

This is an excellent product , works perfect , reliable, easy to install , I saw it is working even on the ground, before it was buried

I purchased a complete Topens Dual Gate Opener setup (A La Carte) including: PW502 Opener, TC196 WiFi Remote, ERM12 Remote, TC175P Wired Keypad, TEW3 Vehicle Sensor Wand, and ET24 Gate Lock. After setting up and adjusting the gate travel, everything works as expected. One significant issue I had to work thru with the support staff at Topens was the inconsistent operation of the TC196 WiFi Remote that works via your smartphone. Although my indoor setup is well within the 230 meters from the gate controls (mine is about 50 meters at the most), the operation was inconsistent. It may work one day and not that afternoon. After several exchanges with Topens support, they suggested an external antenna ( https://www.amazon.com/dp/B094MW1YMV/) that has fixed the issue. One additional tip I would offer is when you are setting up the TC196, the "paring" sequence MUST be done as fast as possible. It appears the main board only has a few seconds to press the momentary switch on the main board, then press "A" on phone, have lights flash and press "A" on phone again. It took me multiple tries to get it programmed. Again, after solving the issues with the TC196, all the operations of the gate and related components appear to be working as expected. Thanks again to the support at Topens for assistance in getting everything working!

This opener works just fine, is easy enough to install with the instructions provided either within or with the gate opener. My only criticism is that the 50 ft cable is far too short; I'm practically on top of my gate before it's opening. But hey, it's still easier than getting out of the car, and I can always use the remote if I'm in a hurry.

DO NOT BUY!!! Read complete review!!! Updating review 11/12/21. Customer service is amazing. They reached out to me, sent me a new one and followed up to make sure everything works. New sensor is working good with no issues. Shelley With Topens is by far the best Customer service agent I have ever had the pleasure to deal with. Update as of 4/29/2023 So the first initial wand failed within a year. Topens Customer support stepped in and made that right. So here I from purchase in 2020 to not even a year later having to dig up and replace this wand. This wand was replace in November of 2021. And now April of 2023, the Topens Wand has failed again. So i got less then a year from the first one, and a year and months out of the second one. So of coarse it is out of warranty, but tried anyways. And of coarse Topens will not warranty it, not because it is out of their 1 year warranty, but because there is not a warranty on the replaced item. Only the original purchase. So 2 wand that cost almost $200 can not even last 2 years without having to be replaced. The product is crap. Customer service was originally good, but if I have to replace this product ever year, then it is not worth the money to begin with, lets not forget that ever time this things STOPS working, I have to dig it up to replace it. DO NOT BUY!!!! Keep in mind, if their wand fails this much and this fast, how well do the rest of Topens products hold up. Biggest mistake ever made was Purchasing a Topens gate open system. Definitely will find a different brand when the main components fail. Which judging by the way their wands hold up, I am sure wont be much longer.

It was very easy to install, and the directions made it straightforward. Overall, it's a great product. Customer service is excellent and responsive.

Works good, had to play with the setting a little so it wouldn't open when went by with a wheel barrow.

Sensor works great, super easy to wire in to the system. Although it is a bit of a pain to bury a fifty foot cable, it is definitely worth it for everyone leaving the property. I buried mine in PVc.

TOPENS was an absolute pleasure to work with. Their team responded quickly with helpful answers throughout the planning and installation process, making everything smooth from start to finish. The quality of their equipment is top-notch — reliable, well-built, and offered at a very fair price. I’m genuinely impressed and would absolutely purchase from them again without hesitation. The car sensor works very well!

TOPENS TEW3 Car Vehicle Sensor Exit Wand is very easy to install and hook up, so far it is working very well.

Bought this to use with my new Topens swing gates. Delivery was fast and the unit is working fine.

Well worth the price! Ease of exit. Easy to set up. No fumbling for remotes. Allows delivery drivers easy exits without any input from you.

After lots of frustration when my wand failed after 2 years, Zack and the support at Toepens were excellent in their handling of my issues, my system is now functioning properly. I think Toepens is continuing to improve their quality control and are providing a good product while maintaining very good customer service.