Question 1

Can this product engrave a longboard/skateboard?

Accepted Answer

Don't listen to him you probably could engrave a 4.5 inch area of the longboard depending on how you position it. I haven't personally verified this. I may be getting the next gen one so if you want to contact me I can try for you if you like.

Question 2

So the laser engraver is advertised as a 500 mW laser, but now you are saying it's only a 200 mW laser. Why the deception in your advertising?

Accepted Answer

Hi,
We apologize for this misleading and all the specifications had been updated in March 2018. （ For more details about the explanation, you can visit our campaign on the Kickstarter, update #23. ) All the marketing materials including the specs table and FAQ section on our official website, the product package and promotional brochures were updated since the early 2018.

Before the production of the Kickstarter rewards, we attempted to use the 500mW 445nm blue laser generator for the laser engraving module. Only after communicating with the supplier did we realize that the supply of the 500mW 445nm blue laser generators was unstable. Also, we contacted all the suppliers we know and tested their 500mW 445nm blue laser generators, none of the supplied blue laser generators met our requirements, so the production of the laser engraving modules can’t be relied on this type of laser generators. After testing the 200mW 405nm blue-violet laser generator, we were sure that the 200mW 405nm blue-violet laser generator met the requirements of our original specs. To replace the 500mW 445nm blue laser generators, our team decided to use use the 200mW 405nm blue-violet laser generator which has similar results as the 500mW 445nm blue laser generator does.
Though the value of the power is reduced, we need to emphasize that the laser engraving module we sent you has the same results as the prototype we showed you during the Kickstarter campaign and early advertising. All the showcases we shared on our Facebook page were done by the 200mW 405nm blue-violet laser generator.

Question 3

is this worth the price with such a small build volume?

Accepted Answer

Thanks for your question.
Sure! Although the printing area is limited, it can meet the needs of most our users. You can complete objects far larger than its printing volume by merging.  We have so  many relevant showcases shared by our users in our facebook group, for example, 1:1 Thor's hammer! 
Snapmaker 3-in-1 3D printer is good value for money as 3D Printing, CNC, laser engraving within one desktop machine. It can save you lots of money, as buying 3 machines separately may cost you hundreds or even thousands of dollars more. 
Aside from its outstanding all-metal build which ensures you the optimal printing quality, we also offer free and easy Snapmaker software to help entry-level users to complete the work quickly with default setting modes. What's more , you will be inspire or get inspired by our friendly community on Facebook and Snapmaker forum. Welcome to join the Snapmaker family!

Question 4

buenas tardes, se puede grabar en boligrafos?

Accepted Answer

Hi, If the material of the pen is metal, you can't engrave it by using Snapmaker 3-in-1 3D Printer. You can get to know more about the laser engrave function, please check here： https://support.snapmaker.com/hc/en-us/articles/360019025954-The-Definitive-Guide-to-Laser-Engraving-and-Cutting-with-the-Snapmaker 
The round face of the object which you wanna engrave need to be set additionally.

Brand	Snapmaker
Manufacturer	Snapmaker
Model number	3IDEA-SNPMKR-3IN1
Colour	Black
Number of Memory Sticks	1
Item Weight	9 kg 720 g
Product Dimensions	29 x 33.5 x 27.2 cm; 9.72 kg
Item model number	3IDEA-SNPMKR-3IN1
Item Height	27.2 Centimeters
Item Width	33.5 Centimeters
Connectivity Technology	USB
Operating System	Windows 7
Compatible Device	Personal Computer
Included Components	Snapmaker 3-in-1
Are batteries included?	No

3IDEA Snapmaker 3-in-1 3D Printer (3D Printing/CNC Carving/Laser Engraving),All Metal,Entry-Level Digital Tool,Easy to Use Software,Free PLA Filament,Upgraded Version,Printing Volume (4.9”x4.9”x4.9”)

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