I have lost the bolt and washer that comes with this handle. How can I purchase more?

I would take it to your local home depot or Lowes with the thickness of your door you wish to install it on to fine the thread size of the bolts in black that might match. Take a picture of it from your amazon order so they can see what your trying to replace. Good Luck and merry Christmas

does this handle come in a smaller version, like 10"?

Sorry, the 10" size is not available in our store at present.

This item is broken. How can I contact you to be issued a replacement?

Contact the manufacturer directly

Does backplate require routing to achieve flushness

It does need routering to sit flush as is. I think it looks horrible if you mount it as is as it leave a big gap. They could easily remedy it with a nice closed cell foam or plastic gasket to fill the gap. I personally used my dremel and cut the spot welds holding the bottom piece to the top piece and mounted it without.

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🚪 Elevate your space with rugged elegance—handle your doors like a pro!

VERSATILE FIT - Designed for door thickness from 3/4" to 1-3/4", adaptable with longer screws for thicker panels.
ROBUST RELIABLE - Crafted from premium alloy steel with a durable black powder coat for lasting strength and style.
UNIVERSAL APPLICATION - Perfect for gates, garages, sheds, sliding doors, and more—interior or exterior, wood, glass, or aluminum.
DUAL SIDED RUSTIC CHARM - Large 12" pull handle paired with a flush finger pull for seamless barn door aesthetics.
EFFORTLESS INSTALLATION - Comes with all screws and wrench for a quick, no-fuss setup—just drill and mount.

The SMARTSTANDARD Heavy Duty 12" Pull and Flush Barn Door Handle Set features a robust alloy steel construction with a sleek black powder-coated finish. Designed for easy installation, it includes all necessary hardware and a wrench, fitting door panels from 3/4" to 1-3/4" thick. Its large, rustic two-sided design enhances both functionality and style, making it ideal for a variety of doors including gates, garages, and sheds.

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Material	Alloy Steel
Brand	SMARTSTANDARD
Colour	Black
Product Dimensions	5.9L x 6W Centimeters
Exterior Finish	Black Powder Coated
Specific Uses For Product	Door Handle
Special Feature	Easy to Install, Heavy Duty
Included Components	sliding-door-hardware
Lock Type	Door Lock
Metal Type	Alloy Steel
Handle Material	Alloy Steel
Hand Orientation	Ambidextrous
Projection Distance	0.25 Inches
Net Quantity	1.0 count
Number of Items	1
Manufacturer	SMARTSTANDARD
Item Depth	1/4 inch
Handle Attachment Mechanism	Screws
Item model number	Pull and Flush Hardware Set
ASIN	B06Y5TFL2J

SMARTSTANDARD Heavy Duty 12" Pull and Flush Barn Door Handle Set, Large Rustic Two-Side Design, for Gates Garages Sheds Furniture, Black Powder Coated Finish, Round

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