How soon can I expect my 3D Crystal?

Orders placed before 3 p.m. CST are processed same-day. Orders placed after 3 p.m. CST are sent out the next day.

How do I know if my image is high-quality?

For best results, use a well-lit, high-resolution photo. If we find an issue, we’ll reach out to request an alternate.

How many people/pets can I include in my photo?

Since this depends on the size/shape of the product, recommendations are provided when you select "Customize Now."

Can I add text underneath my image?

150 characters: All full-sized crystals except for the 3D Iceberg.

Will my photo be stretched or cropped to fit my crystal shape?

You can position and set your photo as you see fit when you select, “Customize Now!”

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