Surface Laptop 4 (13.5)

Best machine ever for a windows user.

Great computer for the price. Extremely fast processing, my son plays video games and streams movies.

Great deal with memory (RAM). Very easy to install and load software,

The number of ports are limited. The camera can be improved. It would also be nice to have another camera on the cover like a Surface Pro since there is a chance to host a hybrid meeting nowadays. The screen bezel is wider than their competitors, but it is perfectly fine to me because it is still narrow enough. Although it is a 13.5", the screen appears to be bigger because of ratio aspect MS chose to use. I really like this extra screen space. The ice blue color is just so beautiful beyond words. The Alcantara keyboard is so comfortable and such a joy to type on. It is pretty too. I think the Surface Laptop 4 is an excellent choice for people who prefers a Windows platform.

It's a great computer, but if you have the option to buy the surface 3 is cheaper and is exactly the same thing. The 4 doesn't have any noticeable different features other than a thicker screen. Being said. It works excellent, great keyboard, simple and classic design.

I'm homebound for ~6 months with 2 broken ankles; the sporadic function of the Chromebook I had was driving me nuts trying to get anything done or keep myself entertained while stuck at home. Bought the Surface after my positive experiences with the one I am supplied with for work and now I am able to get stuff done all day without freeze-ups and rebooting every 12-24 hours. And the configuration options available were mind blowing...it took a bit to decide what it was I actually needed on the unit verses the cost of paying for ALL the options.

This is my third laptop computer and it's incredible how far the technology has come in just the past few years. The only downside is that it does not have a disc drive but I was able to purchase a very nice one for only $50--and that includes a carrying case. A bit expensive but well worth it.

I want others aware of my overall experience. I spent a lot of time deciding which laptop was the best for me. I needed one I can use for personal, work, and school. I choose this one based off of reviews and the overall functionality is what I needed. I was a tad bit concerned that it didnt seem to have much room to vent properly but I didn't see many reviews regarding overheating. So I decided to take a leap. HUUGE Mistake. I noticed when I first got it, it overheated fairly fast for just turning it on and basic use. I thought maybe it was just because of the vent issue, and I constantly heard the fan running. I tried to get a laptop stand for better ventilation but this did nothing. I have had laptops in the past and never experienced this issue with any of them. I also have two assigned computers for work one Apple and the other HP and neither over heat or you hear a fan on. Finally, recently I had my computer off, in an air conditioned room, on the laptop stand, charging; with plans to use it later that afternoon. When I grabbed it, it was unbearably hot, to the point my hand couldn't even touch it without feeling the scold. I unplugged it left it in front of a fan and waited to see if it would cool. Mind you the charger was not hot it was only the bottom of the laptop where the battery is. After over 30 mins with it still being as hot as when I first touched it I contacted the seller for resolution. I also attempted to see if the last top would turn on and it would not. The seller told me I couldn't get a refund based off it being covered under manufacture warranty. Although I was extremely hesitant (due to the laptop being a fire risk and hazard) I agreed for them to send a me a replacement. Hoping maybe it was just a manufacturer error. I will say EVERYTHING else I truly love about this laptop. Its slim, I can complete so many functions on this, its beautiful (I got the matte black), and over all it would have been the perfect laptop for me. Well I received my replacement laptop yesterday. First thing I noticed is this one didn't heat up upon turning it on. However, I could not hear a fan like I did with my first one. Within the first 5 mins of me just doing the basic setup, it was overheated and extremely hot to the touch on the bottom. I immediately reached out to the seller and I was met with a response of "it gets hot during initial setup. Let us know if its still an issue after the set up, and we will have the manufacturer send another replacement." First of all I have never experienced this with ANY laptop in my life. At this point I am genuinely in fear of it being a fire risk and I am scared to turn it on. I am not sure what else to do since they are unwilling to give me a refund and their plan of action is to just keep sending me new ones through Microsoft until I have a lucky one. This is genuinely a safety concern for me not to mention I spend $1600 on a laptop I cant even use. I also had questions if they were even sending me a new one like I paid for because they were coming in packaged unlike how microsoft pictured. Although seller assured me its due to to mass production and it not being retail sold they send them off like this. I am just trying to inform others to avoid them the money loss and safety hazard. If there is any updates I will post at a later time.