MSI Creator 17 Professional Laptop: 17.3" UHD 120Hz 100% AdobeRGB Display, Intel Core i7-11800H, NVIDIA GeForce RTX 3060, 16GB RAM, 512GB NVME SSD, Thunderbolt 4, Win10, Core Black (B11UE-471)

Running a small family business you want to buy the best of the best but still be careful with where you spend your dollars. Generally we would have just gone the Apple or hp route, everything we have is Apple for personal and currently hp for business but honestly when we compared apple v hp v msi v asus v Lenovo I forgot what other, we decided to lean into MSI.We got 2 different MSI Creator units because they were both on promotion and looking at spec for the price we think we got a good deal. We're familiar with their gaming line which is all about high performance so we assumed they'd be bringing that level of performance to their Creator line. It's also why we chose MSI over the other guys because they know what they're doing when it comes to high performance.Out the box they powered on easily, only one of the two needed an update but took less than five minutes. We're going to have to get used to the windows platform but other than that pretty satisfied with our purchases. And to be honest, I like the Creator look over Apple. It has a touch more of class. Gasp I know.The only thing I have to note is that the battery life could be better BUT with the kind of GPU it has you can't really complain. And when I am on editing or running design softwares I am usually plugged in anyway soooo honestly not a kill for our little business.so far so good, if it works out long term, don't think I'll have to buy another apple/hp laptop for our business again.

I have several laptops. I treat them all the same - place them in a secure laptop bag, plug them in rather than use their battery, generally take care of them.I don't know if this is a mark of MSI quality or the fact this is a 17" laptop, but the screen broke. Not physically (zoom in on the attached photo, I might add another later) but there is no abrasion, scratch, or chip on the screen. I treated this like all my other laptops. One day I open this to the horror of this problem.I contacted MSI and they said I was out of warranty. I bought this in mid September and contacted them in mid December. They said, however, I could spend $70 for them to evaluate the problem and give me a quote on the repair.I asked them how much a typical repair and installation costs. I was very polite. I asked them 5 times over 11 days. No reply.I ultimately bought a portable monitor so the laptop isn't a paper weight.This was my first MSI product. This will be my last.

Not every MSI Creator 17 laptop has the Mini-LED Display. I saw the B11UE-471 on sale for $1219 so I bought it immediately because that would have been a steal for a pretty good laptop with an amazing display. After unboxing it I quickly realized it was just a regular LCD panel, not super bright, black levels nowhere near as good as an OLED panel. I was disappointed that the Amazon listing had Mini-LED everywhere and yet that is not what I got.I had to go on the MSI website to see exactly which Creator 17 models have the Mini-LED screen and which don't. I listed them here for your convenience.Models with Mini-LED panel:B11UH-236B11UH-241B11UH-238B11UG-239Models with LCD panel:B11UH-495B11UH-497B11UH-496B11UG-494B11UE-471So, everything with a 2 in the hundreds place has Mini-LED. I might end up keeping the computer anyway, because even though mine is not Mini-LED, it is still a pretty good deal on a good laptop with lots of ports, backlit keyboard with numpad, big 4K screen, WiFi 6E, dedicated graphics, nice all metal construction, understated aesthetics, and replaceable RAM modules, which are all important to me. Also I can't find a 17" Mini-LED laptop for less than $3000. It has the weird quirk of the keyboard not being at the top edge of the chassis but I guess that is better for cooling because additional vents are located up there.EDIT 7/2/24 (2 months after purchase) : I ended up replacing the RAM, and even though it's technically doable, it's a LOT more risky than a regular RAM swap. You have to take everything out of the computer because the RAM is mounted between the motherboard and keyboard for some reason. There are a bunch of tiny proprietary cables you have to be careful with or you'll brick your laptop. I watched a teardown by Binh on YouTube to replace the RAM.

I love my new laptop. I had an MSI 15 years ago and it is still my backup computer, but it couldn't be updated to win10. I bought an ASUS and I hated it from day one. It started failing me after 5 years. I was hesitant to buy a laptop sight unseen, but I knew I wanted to go back to MSI. This laptop has exceeded my expectations. It is quiet, the keyboard is wonderful, and I still haven't explored all its capabilities. An excellent laptop at a good price.

Did some research before buying this item. This is not the first time I have bought laptops from this vendor. Everyone worked as expected and exceeded expectations. This one is no different. Main thing was to have something that would display UHD.

I went against what many on the internet said and bought MSI. I regret that.This thing has been crashing since I bought it. The screen glitches out and it crashes. Happened over 50 or 60 times now.And because I installed a second SSD and more Ram, I can't warranty it. (I used to work in computer repair, and was very careful. I highly doubt I did anything wrong there.)So I have a $1300 BRICK.I'll never buy an MSI again.

I am not a tech woman but my old laptop was almost 10 years old, yes it still works-just not as fast, and needed a new one. The husband sent me the link to this and I ordered it, since it was on sale for almost half the price. I love it! The only thing I do not like is the location of the touch pad under the keys, it is in the middle of the laptop instead of the middle of they keyboard, making it off center. When I type it, I tend to move my mouse, to 'fix' this issue, I just turned off the touch pad.