Resolving Conflicts at Work: Ten Strategies for Everyone on the Job

This book was for a Masters program, and Amazon was less expensive versus other purchasing options.

I bought this for a class in my Masters program, but I have gone on to recommend this to several colleagues. Outstanding book.

Amazing forward by Warren Bennie (USC) which will set the stage for the rest of the book.Everyone should have this book!Read and def enjoy the resolution of conflict

I purchased the book out of necessity but I’ve learned a lot about the topic but about myself as well. I purchased it on Audible as well and I follow along.

I started the book when there was conflict happening in my work. I lost 2 team members as the cost, and mental stress, strain and discomfort during the process. I wish this book was taught in university to save and prepare everyone from early on.

Ordered this book for a Conflict Management class as part of my curriculum for graduate class in HR. Most text books purchased I don't have much to say about, although for this book I make an exception. The writing is dense, but fascinating and well written. I do have to clear away the distractions to really dig into this text, however it has been powerful in really understanding some of the psychology behind conflict, and offers excellent examples of strategies in which to overcome conflict, address it and prevent it. This will be one text I take with me to the office and refer to again and again until I have mastered the strategies.

I originally rented a digital copy of this for an HR class in school. After working through it, I decided to buy a physical copy for reference when I enter the HR field after graduation. A solid read for any leader wanting to build their conflict transformation skills.

There are so many different kinds of conflicts at work that it's probably impossible to write a book with scenarios that resonate with everyone. It's also impossible to resolve all conflicts at work, so when reading books like this I try to figure out whether there's enough new information that I can apply to my job. After reading the book, I feel it was worth my time.

Workplace applicable with positive approach to conflict resolution.

A great read and to the point. Simple and concise and some of the suggestions are very good. A good book to have in your library if you manage staff.

It was my first read on the subject (probably that's why I made about 100 pages of notes out of a 300 pages book!), but I found it very interesting and informative.

Very useful background about helping to resolve conflicts in the workplace. Usual moan about it being American but that only detracts from it slightly. It's obvious the authors are experienced and know what they're talking about.

excellent read - this is a seminal text in field of conflict resolution for good reason