6 Self-Fitting FDA-Cleared OTC Hearing Aids - Virtually Invisible CIC, Rechargeable, Lifetime Customer Support

Small light and comfortable when you get them in place correctly. Practice Practice Practice. Sound quality is very good. Programs work well and can be adjusted slightly. I have had no issue with my Eargos until I lost a removal pull some time around 5 months. I am unsure what happened or why but after a little back and forth with eargo they sent a new hearing aid in the mail. So far I am very happy. Be careful of the mic caps, I lost one not sure how it was just gone when I removed at end of day. Solid hearing aid. If it had BT it would be a 5 star item. I had a behind the ear fitting a couple of years ago. Were they better, yes I think so but they had all the bells and wer 3k each, I only used them for an hour not much of a test. For over the counter these are pretty darn good. I now know how customers service is. They are good, very good in fact. Try them if you dont like them Amazons return policy makes it a no brainer. Please belive me I am 100% unbiased and have paid fully for my Eargos. If they were not all they claimed to be I would also tell that story. Good luck to all of you in your quest to hear better.Update. I have to say first that the Eargo 6 is a great benefit to my daily life. It helps me stay connected at work and home. My wife is much happier that she doesnt need to talk as loud or repeat things as often. The product itself has been good to great but as with all things, its not perfect. My charger died this week. After contacting Eargo they are replacing my entire unit since we cant tell if anything is funtioning right now leaving me without my hearing aids for over a week and finding out only after the charger arrived if they worked at all wasnt an option with Eargo. Waiting on my replacements that should be here in a few days. If your on the fence try them out. The customer service I have received has been second to non. Thank you Lisa and Rhonda for you help you are the best.Next update: I just heard from my original customer care specialist, it seems he was away for a few months with health issues. When he got back he is checking in with his peeps to see if everything is still good or bad with my Eargos. More like having friends than just purchasing a hearing aid. So far no one and done here. Eargo has been standing behind their product.

The Eargos worked fine for about two months before the right one had an issue with mode settings. Customer support was great and replaced it under the one year warranty. Then the left one had an issue with low volume, and again it was replaced. Then the second right one had an issue with low volume, and was placed. Now the second left one is weak and low battery right after fully charging, and the one year warranty expired last month. Customer support was helpful again, but is charging me $345 for the replacement. If they kept working, I would love the Eargos. But they are way over priced for their longevity. Another key downer, is the $5 a piece they charge for the end caps which are basically a nickel worth of cheap junk plastic and break every time you try to clean the hearing aids. The silicone tips are "proprietary" and you can't use the vast choice of inexpensive tips on the market. They charge $5 a piece for them too. I would have rated 5 stars for them at one month in, but for thousands of dollars the dang things should last longer than a few months without needing total replacement. Over charging for basic components. Seems like a racket to me. But customer service is great,I know all of them by name!

This is my first experience with real hearing aids, and I’m definitely glad I bought them! They’re incredibly comfortable, completely unnoticeable to others and Eargo offers remarkable service. The audiologists are easily accessible and really know what they’re doing. I’m usually a DIY kind of guy, and I wasn’t sure how much they’d be able to help, but after my first telephone consultation, I can report that she definitely tweaked the settings to make them exactly what I’d been looking for. After two weeks of wearing them, they are so comfortable that I forget I’m wearing them. I’m a big guy, but the medium “petals” are the most comfortable for me. I noticed a slight tinny sound to voices and some minor feedback with my first settings, but the audiologist removed those issues right away. The battery life per charge is actually better than they quote. I expected to get a “low battery” warning after 16 hours of continuous wear, but I’ve gotten over 20 hours several times. When I take them out, everything sounds muffled and I have to turn up the volume on the TV, so I know they’re doing their job. The app lets me adjust the individual volumes, active noise cancellation and program selection (normal, TV, restaurant, mask, etc.), but I rarely have to do that. I just pop them in and the “normal” setting works great all the time. The app changes those settings by sending ultrasonic tones to the earpieces and it works great as long as the phone volume is turned up and the environment is fairly quiet. I noticed a couple of times that it didn’t change the settings, but I discovered in one case that sounds from a nearby air conditioner prevented it from working, and in another case outside the otherwise un-hearable chirps from an ultrasonic wind speed sensor in my Tempest weather station interfered. The simple solution was to go to a quieter area and use the app there. The bottom line is that they work great! I’ve recommended them to my 92 year old mother who’s noticed a decline in her hearing, too. Definitely a good purchase.