There are thousands of paint / glaze chemicals used to coat ceramic dispensers. Has anyone tested the water that was stored in the crock?

Yeah I have and I think I will trash mine

do you have to use primo refills

Nope. Any jug from the grocery store has worked for us.

My new primo leaks at the connection between bottle and dispenser. I have the provided gasket in place. What am I doing wrong??

Could be you aren't tightening it enough. There should be two gaskets, one on the outside and one on the inside. If that's still not fixed it you might have either a crack in the spigot/gasket or the ceramic has a crack. There aren't that many things that could go wrong so hopefully one of those things is your answer.

What are the dimensions of the stand and also the porcelain dispenser?

Don't worry about that. Just know that the porcelain is garbage and will leak and cause mold eventually. Don't buy this.

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💧 Stay refreshed, stay ahead — hydration meets sophistication.

HYDRATE IN STYLE - Sleek ceramic design elevates any workspace or home office vibe.
GENEROUS CAPACITY - Holds both 3 and 5-gallon bottles to keep you fueled all day long.
PLUG POUR CONVENIENCE - Corded electric power with simple top-load access for effortless hydration.
ONE SETTING ZERO HASSLE - Streamlined single setting for easy, no-fuss water dispensing.
SPACE SAVVY FREESTANDING - Compact footprint with a sturdy stand fits seamlessly anywhere.

The Primo Pioneer Ceramic Water Dispenser combines a stylish ceramic exterior with practical functionality, supporting both 3 and 5-gallon bottles. Powered by a 420-watt corded electric system, it offers easy top-load access and a freestanding design, making it an ideal hydration solution for modern professional spaces.

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Material	Ceramic
Capacity	5 Gallons
Brand	Primo
Style	Top Load
Weight	11.45 Pounds
Wattage	420 Watts
Installation Type	Freestanding
Access Location	Top
Number of settings	1
Power Source	Corded Electric
Global Trade Identification Number	00851199001145
UPC	634154358924 719918384293 748377162142 759455248696 612520777708 851199001145
Manufacturer	Standard Plumbing Supply
Item model number	900114
Product Dimensions	28.45 x 37.59 x 33.02 cm; 4.94 kg
ASIN	B00F3HD26O

Primo Pioneer Ceramic Water Dispenser with Stand Holds Bottles, 3 and 5 Gallon

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