Dell 5420 Latitude Laptop 14" FHD (1920 x 1080) Notebook, 11th Gen Intel Core i7-1185G7, 16GB RAM, 512GB SSD, Thunderbolt, HDMI, Type-C, CAM, Windows 10 Pro (Renewed)

I needed newer computers for home duties, and decided to order this Latitude 5420 from RUKN-TECH. This laptop should handle a few, concurrent, logged-in users without struggle.The laptop arrived within 1 week. It was well protected in its package and is in like-new condition: no visible signs of wear to speak of. All ports work (although I haven't tested the ethernet port yet.) Good screen quality, touchscreen works great, good speaker quality, good keyboard, touchpad, camera... Everything works, and no rattle!It upgraded to Windows 11 Pro with ease.The lone issue was the charger/power adapter, which didn't work at all. To the seller's credit, the charger is a genuine Dell unit which looked brand new -- still in its scratch-protective plastic wrapper. (It was probably faulty from the factory, and just never tested.) We had another charger on hand, so I was able to try/test the laptop anyway. I contacted RUKN-TECH about it; they responded within hours (on a Saturday!) and refunded the charger. Great service!I'm smiling as I write this review from the laptop itself. I'm very happy with this purchase.

The charger arrived broken, it doesn't work, I was able to turn it on with another charger, but the laptop doesn't have the system installed, I've been trying for hours to configure it to work and I haven't been able to.

Excellent conditions!

I've only had this laptop for about a week, but so far I'm pleased and would buy it again. It only has a few light scuffs and scratches on the exterior, but other than that it's dang near good as new. Super fast (to me) boot speed at around 30 seconds. It came with Windows 10 pro and I now have it running Windows 11. If anything changes worth noting, I'll come back and update this review.I can't say how customer service with "RUKN-TECH" rates, because I haven't had to contact them for any reason so far. Hope this helps! I looked at a LOT of these refurbished laptops and it is a daunting task to try to figure out where to purchase......

Good price. Product was as advertised. Using it to post this review.

I purchased this product to replace another Dell laptop that had failed after 2 years (I think that it was a surge issue). Anyway, that left me wondering about buying another brand new computer or going the renewed route. I decided on Olive Computers because the price was right. I am glad I did. The laptop arrived in a well packaged unit. I plugged it in and xferred the files from my old laptop using a SSD enclosure. In less than an hour I was up and running as though the old Dell never crashed. Very happy with this product. If I had one complaint it would be that the warranty registration that was enclosed does not work, I have tried multiple times to register for the warranty and it always responds with a server error.

Great while it lasted...which was less than a year.I bought this on September 18, 2024. Today is June 16, 2025 and the motherboard is dead. I had a few minor issues leading up to this failure in the last couple weeks and now I'm stuck out of state, trying to work from the road with no laptop. This is fantastic.I will never buy another refurbished product again, nor will I buy anything Dell again.

1. I received a 5320 rather than a 5420.2. CPU fan was broken. That's an easy fix, but should have been dealt with during the "refurbish."3. SSD has failed twice.