is there a firmware update or something to make this less loud?

There is no firmware update, you need to lower the volume.

My understanding is that grado headphones are built in the usa, why does amazon say the country of origin is china?

Not all Grado headphones are assembled in the US, the GW100 is made in China.

Is it really china? My older gw100's are made in the US (though i suspect the bluetooth components are made in china)

yea, its still works great but think it would have been much better for them to redesigned one of their premium wired sets to use a blue tooth dongle like the SR325X instead of it.

I have a big head, can the band be bent at all so it's not crushing my skull?

There is a metal band that runs through the headband and can be bent to loosen or tighten the pressure on the head

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🎶 Elevate Your Listening Experience!

ALL DAY COMFORT - Lightweight design and padded headband for hours of listening pleasure.
SEAMLESS CONNECTIVITY - Enjoy the latest Bluetooth 5.2 for a stable and fast connection.
UNMATCHED SOUND QUALITY - Experience the rich sound stage with 4th generation drivers.
FAST CHARGING CONVENIENCE - Get back to your music quickly with rapid charging capabilities.
VERSATILE LISTENING OPTIONS - Switch between wireless and wired modes effortlessly.

The GRADO GW100x Bluetooth Open-Back Wireless On-Ear Headphones combine cutting-edge technology with superior comfort, featuring Bluetooth 5.2, aptX adaptive, and an impressive battery life of up to 46 hours. Designed for audiophiles, these headphones deliver an enhanced sound stage with 4th generation drivers, making them perfect for extended listening sessions.