Infrared & Red Light Therapy - 3 Wavelengths, Face & Joint Pain Relief Wand

Update on my review after they reached out to me directly:So they reached out to me to resolve the issues I was having. The 3rd light that is showing as off is a different type of light that can’t be seen by our eyes. That tracks with other things I’ve read about these devices with the multiple spectrums. But the heat issue still stands. They explained that the nature of this light is to generate heat so it’s normal that the device is hot and it shuts off after 5 mins to prevent over heating. They recommended it good to take a break between light sessions as well anyway. And they recommended that if I use it for longer than the 5 mins and jt gets too hot to touch that I should get something to hold it so it doesn’t burn me. Idk if I like the idea of a hand held device getting too hot to touch and not really knowing just HOW hot it could get and if it might damage me or start a fire or idk.All of that being said the customer service team that reached out what was educational and patient with my questions and gave well rounded answers. At the end of it they said just keep the original device and the replacement device they sent and refunded me100% in good faith.I’m not 100% sure about using this device and how well it works yet, but I give 5 stars for their customer service 👌🏻Previous review:it’s missing a light as you can see in the picture. Also the device gets so hot I can’t even handle it once it’s been on for a few mins. I couldn’t find a way to contact them directly. They did have a replace and return for free option, which I’m doing. Hopefully it’s just a fluke, but I know for certain it shouldn’t get so hot. And the missing light

I like this. Just used it on my knee and it's much better. Still a little pain but not too bad. I also like the fact that it turns off automatically after 5 min.

so far so good

I still use this its great

One led emits invisible light, thats good but i had to put in work to figure that out.

Does not work.

I read a number of bad reviews on this device and it made me regret ordering it because I read the reviews after ordering... but this device works perfectly. its so tiny and convenient to use anytime without worrying about plugging it in or dealing with bulky equipment. this is my 3rd infrared light and I like it a lot

This light is great, easy to charge and use. I am looking for alot of healing power.