Duluth Forge DLS-24R-1 Dual Fuel Ventless Fireplace Logs Set with Remote Control, Use with Natural Gas or Liquid Propane, 33000 BTU, Berkshire Split Oak, 24 Inches

I brought one and liked it so got one more. The fire shuts off the comes back on when it cools off a bit. I replaced dirty burning logs

Ordered these gas logs Nov. of 2022. One of the logs was broke on arrival, but that didnt affect anything. They worked perfect for about a month and then the pilot started going out daily. The following February I contacted CS and they said to return them after going back and forth for weeks. After boxing everything up it took about 4 months to get some different ones back (without remote). It took another 3 months and about 6 emails and 2 calls to get our remote back. We used the "new" one for a couple weeks without issue for the remaining bit of winter. This winter the logs worked okay for about a week and I'm getting the same pilot light issues. We basically have to relight it every time we want to use the logs. I would advise against these logs and if you do send them back do NOT send your remote. edit: for winter of 2024/25 we daily lit the pilot light and the logs somewhat worked part of the time. They go on and off without warning so I would turn off the gas supply before going out. For the winter of 25/26 they worked for 2 days and now are totally dead which is probably good. The pilot wouldnt work, the remote no longer worked, the control box failed, and quite frankly I’m surprised our house didn’t burn down. I called CS, and was very nice to the young lady, to see if they would stand behind their logs; they didn't. They flat out said they are seeing a lot of calls related to this model. If you are foolhardy and buy these logs: Keep your box; you will need it to send them back. Don't plan on using these for more than a year and get ready for mediocre CS. Also, buy the extended warranty and don't plan on them lasting past that. It takes months for them to send a replacement (warranty ticking away).

Great set of 24" ventless gas logs from Duluth Forge. Arrived wrapped up tight and factory sealed. Set up is fairly straightforward but you will have to furnish (1) 3/4 NPT -1/2" male flared gas fitting as it is not included. Unit arrived set up for L.P. so that was a plus. Looks great and really puts out some heat. The remote control is definitely a plus as our existing gas logs were manual off/on. Looking forward to many years of service with these logs.

I bought this to replace a set we've had for about 12 years that needed a gas valve. A new gas valve is almost as much as this is, so I opted to replace it all, and the big box stores were all at least 2 weeks out with brands with less than stellar reviews. Set-up was easy, instructions were very clear. You will need a 3/8" flare to pipe fitting for the gas valve inlet as well as flex pipe to connect between your gas shutoff valve and the gas inlet on this units gas valve. Those are not included. If you dont have a regulator on your tank already for those using LP, you'll need one as well. This unit will run on natural gas as well which is convenient. I like the remote control for this one. My old unit used a wall switch, so being able to control this one from anywhere in the living room is nice. My only complaint and reason 4 vs 5 stars is the artificial logs that come with it. Whatever kind of paint or coating they're covered with does not handle the heat and does burn and turn black after a couple uses, and smokes and stinks very bad. I had hoped the smell would subside after the "new" cooked off but it didnt. Ended up putting the fake logs from our old set in this one to fix that issue. Those that dont have another set of fake logs for it I suggest trying position the included logs out of the direct flames or using only as many as necessary for aesthetics. Other than that we're pretty well satisfied with this setup so far. And just in time as it's been in low 20's overnight the first week we've been using it. Takes the workload off the heat pump and keeps the wife and dogs very cozy.

Love these!!!

Easy setup. Puts out lots of heat! Solid, heavy logs which hold heat after the fire goes out which is nice. The remote is great! Not common on units in this price range. It has on/off and a built in thermostat. I set it to 70 degrees, place the remote across the room and it automatically keeps it in that temp range. The logs are an issue when first setting up. They aren't numbered and the pics are not very helpful for placement. It's like a puzzle. Have fun. They also put off an odor for the first few hours. After that, they are beautiful and the amber padding and small rocks included add a great ambiance. I purchased a universal gas appliance connection kit which is a good idea since it doesn't come with a lot of connectors. I can't believe this was under four hundred dollars. I'm very happy with this purchase.

Easy to set up and it is a nice looking log set but….the paint is coming off often burner and is causing a horrible odor, to the point where we can’t even use them. We’ve emailed the company 3 times and spoke to their customer support team to no avail. We’ve tried for over a month and still no resolution. I guess we won’t be able to use our fireplace this winter unless we buy a new set! These didn’t last a year under lightning South GA!

After getting quotes for new gas logs starting at $2500 and up, we ordered these for about $275 and found a plumber friend to help us install. For the price this is a very nice product. The packaging was great and nothing was broken. These gas logs will PUT OUT SOME HEAT!!!!! So far we are very pleased. Installation instructions were very clear, and the automatic thermostat as well as oxygen depletion sensors give us peace of mind. I read a lot of the negative reviews and I believe most of these are from inexperienced installers, or they just didn’t read the instructions because almost every concern expressed is addressed in the paperwork.

La chimenea se apaga de repente desde el piloto, sin estar todavía caliente la casa y con ventilación, no nos explicamos por qué y no hemos obtenido respuesta del vendedor

Muy satisfecho con ello

Nos encantó el producto bastante bueno. Aunque nos llegaron unos troncos ritos. No la regresamos pro que pudimos reemplazarlos. Lo volvería a comprar

Apenas hoy abri la caja y el log 5-1 viene roto, lo instale y no prende, no enciende ni el piloto, necesito regresarlo .