– JLab Go Work 2nd Gen Wireless Headset with Microphone - 55+H PC Bluetooth Headset or USB C Dongle, Noise Cancelling Mic, Multipoint, On Ear Wired or Wireless Office Laptop Computer Headsets

This is probably the third pair of headphones like this I have purchased because the others have snapped at the headband. I'm pleased to say this have lasted much longer and appear to be of a robust build that stand up to daily use. The quality of the sound is good for both work calls and music but those looking for high quality headphones for music may wish to look elsewhere. Even though they are on the ear, I find they do a good enough job of drowning out external sound when on and are comfortable to wear for extended periods. The microphone quality is good and the noise suppression ensures that other nearby sounds are not picked up (occasional dog barking, mobile phone going off etc). There is a handy mute button on the side which lights the end of the microphone up red when applied. This is really handy if you are taking a call on the move and don't want to have to keep returning to your computer to mute the line via the call software. Overall I am very happy with these and would definitely recommend them.

Been using these JBuds Work headphones for nearly 6 months now, mostly for Teams meetings, and they’ve been spot-on. Setup was easy, and daily use has been smooth sailing. I love how you can mute quickly using the button on the earcup, and flipping the mic up ends the call—super intuitive. Only minor thing: if you mute using the headset, Teams doesn’t show it as muted, which can be a bit misleading. Not a big deal, but worth knowing. The connection’s been great—I’ve walked around the house without any dropouts, and switching between my laptop and phone is hassle-free. Battery life is solid too. I get about a week out of it, even with a semi-packed schedule of calls most days. Comfort’s decent. You can remove one earcup, which makes longer meetings way more bearable—plus I don’t feel like I’m shouting just to hear myself! No issues with hot ears or discomfort, even after a couple of hours. Sound quality is nice and clear, and people on the other end have always heard me fine. Only downside I’ve noticed is the headband starting to fray. Looks a bit tatty now, which I didn’t expect this soon—hoping it doesn’t get worse. Overall, great value and super practical for work stuff. Just wish the build quality matched the rest.

Used almost constantly 5 days a week at work since I bought it... a great piece of kit. Solid audio quality, comfortable for long sessions and charges rapidly. The quick on-unit mute is a career saver. I can't find the setting for mic loopback, so if there's loud conversations sometimes you can't hear yourself but that's almost certainly a user issue.

Great item really happy with them more so use them for the bluetooth function for work and the range is great too jlab are a really good brand the packaging was as you would expect everything in its place

I don't normally put a review against products, but these will be going in the bin, as I bought them for work, but they continue to have a major fault. When you are on a Teams call they will not mute. There is a separate mute button on the headphones, but this very rarely works, so you try the mute in Teams, but that doesn't work as I'm guessing its overwritten by the mute in the headphones. I will purchase another set of headphones, as these are useless for what they were purchased for.

Bought for working from home and one 1to1 calls, the sound is fine. When the voice isn't isolated e.g. when you can hear other noises in the background, when a crowd starts clapping, or especially when listening to music, the sound is awful. It's like hearing a party going on next door with muffled sounds etc. Perhaps there is some setting to correct this however I've yet to find anything to fix this problem. On the plus side they are comfortable to wear, the battery life is generally very good, and as I mentioned, if using for 1to1 calls then this should be fine. But if you're looking for more then you'd be better spending more on a higher spec headset. UPDATE: The Manufacture was amazingly fast in sending me out a new set of headphones however it seems that this issue remains. I've since discovered that the sound issue only occurs when using Bluetooth. If you plug the aux cable in the sound is fine (not BOSE standard or anything, but does the job.) The problem here is that the cable is so short that you're leaning into your laptop. Very disappointing especially after the manufacturer was amazing in sending out a new set.

***updated: BEST CUSTOMER SERVICE EVER!! I've had these since April now but the mic had recently broke, I was gutted as they're so comfy and I use them 40+ hours a week, great battery life and amazing being wireless! I contacted the sellers due to the warranty, sent photos of my order receipt and the broken headphones and they sent me a code for a new pair!! The website unfortunately wouldn't work for me however they quickly helped by placing the order for me! They replied so quick and happy to help, I'm honestly so delighted as I've just moved, changed job and couldn't afford to fork out more money! Highly highly recommend, looking forward to continue with the new headset!!!❤️ Brilliant, use for working from home and god I love wireless so much, the mute button is great and soo handy too, super loud and so comfy for those long days and the mic is brilliant too. Noise cancelling is also good and great battery life, I do 9hour shifts and usually lasts round 3 days with ease, doesn't take long the charge!

I bought this headset for work, because of the many Teams meetings I have every day. I have hearing problems (mild-moderate loss), so sound quality is a deciding factor for me. In that regard, the headset is great. The maximum volume is loud (which doesn't happen with any set), so I thought I had struck gold. But after a few days of use, some glitches started to occur (and others became a problem). - the mute/unmute button, which is on the right side, only works with Teams when the connection is made using the USB-c connector. Via Bluetooth, the button doesn't work, so you need to click on the Teams button itself. This takes away some of the practicality of having a button on the headset itself. - For the reason above, I started using only the USB-c connector. For the first few days, it worked perfectly, both on the laptop itself and on the hub that I connect to the laptop via USB-c input. After a while, it stopped working on the hub, and then stopped working properly even when it was connected directly to the laptop. What happens is that, without me touching anything, the microphone switches on and off the mute without stopping, quickly, causing my voice to become “choppy” in a meeting. Several times, I had to leave the call, grab cable headphones, and only then return to the meeting. Terrible. - The USB-c connector is huge, which takes up a lot of space on the side of my laptop, and makes it impossible for me to plug in the connector and my battery charger at the same time. Anyway, the sound quality is good, but when it works properly. I may have received a defective headset, or it is simply bad. I would send it back and ask for a refund (there's still time), but I've probably already thrown the box away. So I just lost the money, because I need to buy another headset that works. I was happy to finally find a headset that works with my imperfect ears, but unfortunately no luck.