SwitchBot Smart Lock Pro, Keyless Entry Door Lock, Smart Door Lock Front Door, Electronic Smart Deadbolt, Fits Your Existing Deadbolt in Minutes, Add SwitchBot Hub2 to Support Matter, Alexa and Google

Works very well and in combination with smart key pad touch provides you a high range of possibilities to lock and unlock. Furthermore the App is very stable and provides you useful information wherever you are.

Works very well, but to pay attention to the type of cylinder you have

I received the product and set it up - that part was really straightforward and easy. Less than 2 days later, it completely stopped working. The app showed no response and the device wouldn’t respond after changing batteries either. Amazon promptly offered me a refund. I then found the same product at a local seller at a discounted price and decided to buy the replacement from there, thinking that I must have received a one-off defective unit. I set up the replacement unit and that worked for under a week and then it is back to the same situation - the device does not respond and it fully stops working. There is a reason why this product is significantly cheaper than similar retrofit smart locks from companies like Nuki or Aqara. I’d strongly recommended against buying this product.

I bought a US version by mistake and I couldn’t fit it on my mortise lock. So I reached out to Switchbot support who managed to push EU firmware OTA on my Switchbot lock pro that made it compatible with my mortise lock. I told them what happened and they were generous enough to send me the mounting plates for mortise lock for free of charge.

This is a horrible lock. Gets "jammed" all the time. It got jammed while we were out. We couldn't get back inside the house because the lock wouldn't open the door and keeps saying "lock is jammed". Me and my whole family (including children) were stranded outside our own house because of this horrible lock. I had to bread open the door and damage the frame. I will raise an official complaint against Switchbot.

Good one with lots of member, keypad is a must. However I cant find a battery that can be recharged. Some people need to change the lock cylinder to use both this device and key. Loud noice, but manageable.

I’ve been using the SwitchBot Lock Pro along with the Hub 2, fingerprint reader, and voice control features for a while now. Overall, it’s a solid improvement over the previous generation. The response time is faster, and the app connectivity is much more stable. Voice commands through Alexa work very well — smooth and reliable. Fingerprint unlocking, on the other hand, is hit or miss. Sometimes it just doesn’t register, possibly due to poor contact or sensitivity issues, which can be frustrating when you’re in a hurry. One of the main issues I’ve noticed is that occasionally the lock either fails to lock or unlock. It seems like the motor might not have enough torque in certain situations, especially when there’s slight misalignment with the deadbolt. This can be inconvenient and slightly worrying when you’re not sure if your door is properly secured.

One of the best smart locks in the market. Very easy to install and has many options for different style locks. Works locally on a Matter network using the hub, so using the lock is quick, reliable and privacy focused. On AA's the battery life is decent, changing them once a quarter, there is a battery upgrade available from switchbot that is an excellent option. It is a bigger lock from the inside, but from the outside you keep your normal locking cylinder. So it looks like you have a standard lock. Overall great lock, reliable, and at a great price.

This is their new smart lock, and overall, it’s pretty solid. They claim it's compatible with all locks, but for mine, it wasn’t 100% compatible. I had to use my own screws, so I wouldn’t say it works for every lock out there. It really depends on your specific lock and screws, but if you’re handy, you can probably make it work. Unlike the previous model that used 3M adhesive strips, this one uses screws, which makes it more robust and reliable. It’s not going to fall off like the 3M version sometimes did. The lock itself works fine, although I’ve noticed it occasionally jams, especially after the recent software update in September 2024. The batteries are holding up well, and despite the installation being a bit tricky, I managed to get it up and running. I use it daily now. Software Perspective: The software is decent, though it could definitely be improved. There are a few bugs here and there, but overall, it gets the job done. I do appreciate that they release updates from time to time, and I’m happy with that. However, I’d love to see more features added, like auto-unlocking when your phone is nearby, so it detects your presence and unlocks the door automatically. Additionally, to connect the lock to Wi-Fi and use it with Alexa, you need the SwitchBot Hub Mini, which I already have (an older version, but it works just fine). With that setup, I’m able to control the lock using Alexa, which adds a lot of convenience. Price and Value: From a price perspective, it’s definitely cheaper than its competitors, which was the main reason I bought it. They’ve also improved the quality compared to older versions, which is a nice touch. Overall, I’m very happy with it and would rate it a solid 5 out of 5.

Easy to install over my existing lock and quick to calibrate. Unlocking and locking works well. The API access was very useful for me, as it allowed me to use Tasker on my Android phone to control the lock and see its status. 4 out of 5 stars because the functionality to auto-unlock when you get near only rarely properly triggers for me. It's a beta functionality though, so perhaps it will be improved. Overall, would recommend.

Después de unos meses de uso, la cerradura empezó a hacer cosas raras, tras varias configuraciones no hacía un funcionamiento correcto. El fabricante tras leer mi reseña con el problema, se puso en contacto conmigo ofreciéndome solucionar mi problema haciéndome un cambio por una unidad nueva. La comunicación es extremadamente rápida, cordial y muy resolutiva. Ofrecen muchísima confianza. Tengo algunos productos de este fabricante y estoy muy contento. Totalmente recomendables tanto los productos como el servicio posventa!