Is it normal for the power bank to recharge slowly?

The 10,000mAh power bank typically recharges in 2 hours and 23 minutes. We recommend using an original 20W or higher PD charger for optimal charging speed.

Is it normal for the power bank to get slightly warm during use?

Yes, it is normal. The product meets safety standards with a maximum temperature rise of 118°F (48℃).

How can I estimate the number of charges for my device?

To estimate charges, use this formula: (Power Bank Capacity × 0.7) ÷ Device Battery Capacity. For example, an iPhone 15 Pro with 3,274mAh can receive about 4.27 charges from a 20,000mAh power bank (calculated as (20,000mAh × 0.7) ÷ 3,274mAh).

Why does the power bank sometimes not charge when multiple devices are connected simultaneously?

This power bank supports multi-port output with a maximum of 5V/3A, 15W. When using the built-in cable with either the USB-A or USB-C port, the output voltage is 5V. Please confirm that your devices support 5V charging.

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🔋 Stay powered, stay unstoppable.

COMPACT YET MIGHTY - Lightweight 7.65 oz design packs 10,000mAh to deliver 2 full iPhone 15 charges without the bulk.
ECO CONSCIOUS POWER - ClimatePartner certified—charge your devices while supporting a greener planet.
POWER UP IN A FLASH - 30W high-speed charging boosts your iPhone 15 to 58% in just 30 minutes—stay ahead, never wait.
DUAL CABLES ZERO HASSLE - Built-in MFi-certified Lightning and USB-C cables tested for 10,000+ bends—charge effortlessly anywhere.
CHARGE ALL YOUR ESSENTIALS - Simultaneously power up to 4 devices with dual cables plus USB-C and USB-A ports—perfect for multitaskers.

The AnkerZolo Power Bank offers a powerful 10,000mAh capacity with 30W max fast charging, featuring dual built-in MFi-certified Lightning and USB-C cables tested for durability. Compact and lightweight, it can charge up to 4 devices simultaneously, making it the perfect travel companion for iPhone 16/15/14 series, Galaxy, and more, all while supporting eco-friendly initiatives.

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Item Dimensions L x W x Thickness	4.32"L x 2.58"W x 0.98"Th
Item Weight	200 Grams
Battery Cell Type	Lithium Polymer
Color	Black
Warranty Type	Limited
Recommended Uses For Product	Outdoor
Compatible Devices	iPhone 16
Is Electric	No
Portable	No
Voltage	5 Volts
Power Source	Battery
Number of Ports	2
Connector Type Used on Cable	1A1C, Built-in Cable L+C
Battery Capacity	10000 Milliamp Hours
Additional Features	Fast Charging

AnkerZolo Power Bank, 10,000mAh 30W Max Fast Portable Charger with Built-in USB-C and MFi Certified Lightning Cables, USB-C&A, Battery Pack for iPhone 16/15/14 Series, Galaxy, and moreClimatePartner certified

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