Mine isn’t staying closed. Is there a trick or is mine defective?

If everything is closed up inside then it should close all the way and stay. Also, check that your people and swans aren't getting into the hinge when you close it. That could make it pop open. Otherwise, yours may be defective.

Do polly pocket toys conform to safety certifications like astm or ce?

You can find a more detailed response at the Mattel Corporate site, but the short answer is yes. Polly Pocket toys follow all safety guidelines. In addition, Mattel has a 450 member team that overseas safety and compliance. “ Mattel’s Quality Team is comprised of approximately 450 professionals and overseen by our Head of Product Quality, Safety, and Compliance. It includes engineers, product safety specialists, compliance experts, test laboratory personnel, child development experts, and others involved in product development and manufacturing. They are responsible for the overall Mattel quality system, safety compliant management, product risk management, governmental safety reporting, recall management, auditing of quality systems, regulatory assurance, and ethical and social compliance. The Quality Team documents the requirements and specifications that each product must meet, including regulatory and voluntary standards, as well as internally developed safety and testing standards that are based on years of experience producing children’s products.”

Do their clothes come off like in the old Polly Pockets?

nope. we currently have 3 compacts for our 5 year old daughter and these dont have change of clothing

Can you put real water in the "water" area?

I don’t think so- you could try but I don’t think it’s made for water play.

Desertcart Logo

Deliver to Hong Kong

For best experience Get the App

DOWNLOAD THE APP

WE SOURCE ITEMS FROM

UAE
UK
India
USA
Japan
KOREA

Customer Services

About Us

Customer Support

Description

🌟 Unleash the Splash-tastic Fun!

👗 DRESS UP PLAY - Includes floaties and accessories for imaginative play.
👜 TRAVEL FRIENDLY FUN - Compact design for on-the-go play.
🌊 SPLASH INTO ADVENTURE - Dive into a themed world with Polly and Lila.
🔍 SECRET SURPRISES AWAIT - Unlock hidden features for endless fun.
💖 PERFECT GIFT FOR LITTLE DREAMERS - A delightful surprise for any occasion.

The Polly Pocket Compact Playset features a vibrant flamingo design that opens to reveal a themed play world with micro dolls Polly and Lila, complete with water areas, secret reveals, and accessories, making it the ultimate travel toy for imaginative adventures.

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.