Avalon A6BLWTRCLRBLK Touchless Bottom Loading Cooler Dispenser-Hot & Cold Water, Child Safety Lock, Innovative Slim Design, Holds 3 or 5 Gallon Bottles-UL-Black

Had this cooler for awhile now works great

This Water Cooler is extremely easy to use when your hands are full, etc.Just like a beverage machine, it has paddle switches so you just hold your container up the spigot and it fills. And once you've tapped the hot water safety button, it stays locked so you don't have to continue to hold a button while the container fills.This is also a bottom loader, so you can easily slide the full jug into place without lifting.It has a flat top so you can set your container lid down while filling the container and you don't have to stand there holding stuff like an idiot until your bottle is filled. I can't think of anything that could make this better than it already is.And if you are still undecided....This thing has a lighted dispensing area so you can still get your fill -even at night!

Thankful to not have to lift the heavy jugs anymore!The bottom-load design is a total game changer—we have never had one and so no more awkward jug-flipping or surprise splash zones. Swapping out bottles is quick, clean, and painless (my back says thank you). And it looks much nicer, blending right into my kitchen.The water temperature options are spot-on. Cold is refreshingly chilly, and hot is just right for instant coffee or a quick cup of noodles. It’s surprisingly quiet, too—no annoying humming or buzzing in the background.

Great little machine! I only hear it running if I’m really paying attention, and it’s only once or twice a day. It will start humming a little while it is heating/cooling the separate water compartments. I used to have a top load machine and I was sick of having to flip a 5 gallon jug of water upside down while trying not to spill it everywhere in the process, so this is exactly what I needed! Also has a nice little nightlight that you can switch on and off, great for me because I keep it in my room for filling my water bottle and making tea (hot water is BOILING hot, so that works great too!) so it’s nice to have light source if I get up to get a drink in the middle of the night. And I don’t have to walk all the way to the kitchen which is the best part 😁Only issue I’ve had is that the little error light to switch out the jug will sometimes stay on after I’ve just put one in, but if you just open and close the door, that fixes it right away. I guess opening and closing the door activates some kind of sensor that tests how much water is in the jug.You can also turn the hot and cold water features off individually which is great! If I ever have someone visiting with tiny humans, I can shut the hot water portion off completely. It already has a great child safety on the hot water, but it’s nice to have the extra assurance :)

I do not recommend purchasing any water dispenser from Avalon. Not because of the product, but because of the "warranty" should something go wrong. This is my 3rd Avalon dispenser over several years. The first 2 were awesome and simply wore out. This one, less than 2 months in, the spout didn't work. A nice technician had me take apart some things and try to troubleshoot the problem. It was determined that indeed it was a faulty spout. This is where Avalon goes wrong. Instead of replacing my dispenser and sending me a new one, they send out a new spout for me to replace. I wait almost 3 weeks for the part and I'm sent instructions on how to take apart the machine. They actually sent 3 different YouTube videos for me to watch! I was finally able to get the tube attached to the new spout, however there is not enough room to get the ziptie back on, so I have no idea how long it will work before leaking. This is not a warranty. This is a DIY customer project should you have a problem with your dispenser! That is horrible customer service. They haven't even bothered to follow up to see if I even got the parts, let alone was able to fix it. The sad part is, I would give them 5 stars had they just replaced my broken dispenser instead of this nonsense. If your Avalon works, great. If it breaks, you are screwed, unless you are a mechanic. I will look to other brands from now on.

We purchased this to serve hot beverages at our Observatory during winter star parties. It managed wonderfully while people were coming by a few at a time. At one point we had a large crowd, which drained the hot water. It was a 15-20 minute wait while a new batch heated. Otherwise, it worked fine for us on this first experiment. It's a great style, easy to set up, and we especially like the safety feature on the hot water dispenser. I purchased it precisely for the red paddle on the hot water, so it would be very obvious in the low light of the event. The night light is a nice feature.

used this water cooler for about 4 months, went on a week vacation with family and upon returning, the water tasted like metal. used limescale cleaner to clean the inside of the water cooler twice, still the same. It seems the bottom load feeder's metal rod for suction is the issue.of course Avalon's customers support rating is "0". you can't get anyone of the phone and when you call it asks you to email for a response. I've email numerous times and got no response. i regret buying this water cooler, save you money and get a top load or one that does not have a metal rod for bottom load.*update on email, avalon finally responded and rectified the problem.