Bowers & WilkinsPi7 in-Ear True Wireless Headphones, 6 Built-in Mics, Bluetooth 5.0 Qualcomm aptX & Dual Hybrid Drivers, Adaptive Noise Cancellation, Smart Wireless Charging, Charcoal

Let me start by saying that *sound quality* is paramount for me. I tried my wife’s Airpod Pro’s, not expecting stunning sound quality, but hoping that it would be at least “good enough” and that I would purchase a pair due to their flawless integration with all things in the Apple-verse (yeah, that’s my universe). I found the Airpod Pro’s … clear and clean, and effortless to use. But … I really was not thrilled with the sound quality. So began the search for something significantly better - that led me to these Bowers & Wilkins PI7’s.Like you, reading here, I found contradictory reports. At least one thing in common in almost all reviews was that these sound wonderful (they do!). Unfortunately, some folks reported trouble - difficulty connecting, Bluetooth dropouts, poor signal from the case/transmitter when using them with non-Bluetooth native devices (like an old-era iPod), etc. I almost did not order them, but I’m glad I did.My observations here are based on using the PI7’s with: an iPhone X, Apple TV HD, MacBook Pro ca. 2016, and, yes, an old click-wheel iPod. First things first, I love the sound quality! As with any in-ear monitor, the *fit* is critical. Without a good seal, you will have poor sound - terribly weak bass and other distortions. I have large ears and I use the largest of the three included ear-tips. I recommend using the largest tip that you find comfortable. The PI7 earpieces themselves are a bit large. I have no problem with them, but if you have particularly small ears … you might find they don’t fit comfortably. The only way to know is to try.As long as they fit, and you use the proper size ear-tip (to get a good seal), the sound is glorious! Ok, remember, they are wireless bluetooth earbuds. They are not going to dust the best wired headphones you have ever used. But, really, for what they are, they sound awesome!Any trouble?? A number of folks reported trouble with the sound dropping out. I have not had any such trouble. This may be dependent on the particular devices &/or environment. As long as I stayed close to the broadcasting source, I had *no* dropouts. Now, if I walked across the room, around a corner, etc., then the sound would drop out. Maybe some other earbuds perform better in this respect. But for my use this was a non-issue. Another user reported that when using the case as a transmitter (say with an old iPod), the sound/connection was bad. Again, I have had no trouble here. While typing this I’m listening to a great playlist from my old iPod, being transmitted by the PI7’s case. The sound is wonderful!I use the PI7’s paired to my Apple TV while I’m on the treadmill (an old & noisy one). Between the good fit/seal and the noise cancellation, the sound is excellent. Does the noise cancellation equal the over-ear Bose headphones I’ve used in the past? Probably not. But it is plenty good enough.My use with phone calls has not been extensive; so far, callers have sounded very clear and they have said the same about me.One area where I’ve had a little trouble with the PI7’s is with the Ambient Pass-Through. This is an important feature, allowing external sounds/voices to be “piped-in” with whatever you are otherwise listening to. As other people have commented, you need to use the B&W Headphone App in order to engage this feature. It would be nice if you could trigger it from the earbuds themselves. Additionally, sometimes I found the earbuds “reluctant” to engage the ambient pass-through. I’d have to toggle it a couple times.All in all, though, I love these earbuds! Their operation may be a tad less good than the refined perfection of Apple’s own devices (in the Apple-verse), and there is room for improvement (quick, reliable, on-device engagement of ambient pass-through), but … if you *really* care about sound quality, these are by far the best wireless earbuds I’ve heard at this time.Update 11/16/2021: I had complained about the Ambient Pass-Through toggle (in the app) not always working. Lately, I've had no trouble with it. There *is* a slight delay, switching in either direction. Not sure if this had made me feel it was not switching. In any event, no complaints with that now. Also, though I was happy with the fit of the included ear tips, I ordered a set of Comply tips to try. For me, the Comply tips were no more comfortable than the included tips. However, for me, the sound is much better using the INCLUDED TIPS. This may be ear-shape dependent. But I found that the included tips yielded better bass, overall clarity and richness. So, if you find you are happy with the comfort of the included tips - I'd stop there.

Exactly as I expected from reading the other reviews. I’ve been a B&W fan for quite a while now and this is my first pair of buds from them. I’ve had pretty much all the other headphones and my speakers at home are 802 d4s. So you could say I’m well vested with them.I was a little concerned reading the reviews but was 100 percent ready to take a little risk if it was the case….. thankfully it’s not. Yes sometimes they a finicky to pair, Sometimes only one will pair, or they won’t realize I’ve I’ve pulled one out or put one in. Sometimes I need to put them both back in the case and close it, open them back up and push the little button for a full reset. Although this is a little irritating, the positive aspects of these WELL outweigh the maybe one time a week the connection is a little wonky. A Ferrari is going to break down more than a Toyota. Ferraris are a whole lot more exciting thou.I absolutely, 100 precent recommend these. The sounds quality, features, fitment, use ability and all around design quality are awesome.Yes, they are on the higher end for price, everyone also has a different budget. what is $400 worth to someone might not be to another. I bought a “like new” pair for around $175After having them now for the better part of two months. I can report that they are worth the full price of 399 if you’d rather have a brand new pair. The “like new” pair are absolutely worth it if you don’t mind having a VERY slightly used pair. Only reason I could tell mine weren’t brand new was the seal on the box was cut. Other than that they were new. Everything else was sealed and in perfect shape.I’ll conclude with: If you appreciate VERY high quality audio and don’t freak out when the waiter forgets your ranch dressing one out of 25 times you go out to eat. Absolutely, positively get these. Don’t listen to “Tom” who gave them a one star review bc he had to reset them…..