LG CordZero A949 - Cordless Stick Vacuum Cleaner with Auto-Empty Base, 200 Minute Runtime w/Extra Rechargeable Battery, Power Mop, Dual Floor Max, Lightweight, Cleaning for Carpet, Hardwood, Pet Hair

So far, I've only had this vacuum for about a month, but I'm loving it. It took me a while to find one I liked after I could no longer find replacement parts for my Kenmore. Kenmore was the best vacuum ever. Still works, but plastic parts broken that keep the head from falling off and can't find replacement parts anymore. Back to the LG cordZero. It is lightweight, the head moves around and under furniture very easily. It actually picks up hair and dirt better than my Ricco canister vacuum and the hair doesn't get tangled around the roller. I can vacuum my downstairs on one battery and the upstairs on the second on high speed. I have an average sized house. It's a bonus that I don't have to empty the bin. The bag appears to be able to hold a lot more than you think it would. I haven't had to change the first one out yet. I haven't used the mopping feature yet, but am looking forward to trying it out very soon.

Ordered in October 2024, the CordZero was great for a month or so. Then the motor developed a high pitched whine and started smelling like it was burning up. Checked and cleaned the filter, checked for blockages, etc, but nothing helped. Contacted LG support in December, apparently the problem is so common that they have a "self support" channel whereby they ship a new motor to you and you install it yourself. No problem, I thought, that's fine. Alas....the self support feature is automated, meaning that after you speak to a representative, they open a case for you and send you to an automated portal where you put in certain information and the item is shipped. In my case, I keep getting an error that either my model number or serial number is invalid, and despite my sending pictures of the unit itself (including the plate with the model and serial numbers), the bot refuses to accept my information. So now I have a $700 piece of junk. Oh and the self-clean feature only works about half the time. The way this feature is supposed to work is that when you put the vacuum on its base to charge, it automatically opens and empties the dustbin, and then closes it for your next use. In my case, the dustbin doesn't close about half the time, resulting in a huge mess when I remove the vacuum (and a lot of beep beep boop boop from the unhappy base). Would I buy this thing again? Not a chance.

Using this instead of a larger, older vacuum for 70% hardwood floors and a few flights of stairs. Overall, performance is pretty good with the hybrid floor brush. Crumbly snacks from children get picked up along with hair and other typical debris. The built-in vacuum stand with auto emptying has been working well, we've probably docked it 20+ times and it is still using the same bag. I have not had to take it apart to clean it yet, but we've done that with a small dyson in the past and this doesn't seem to be any more/less complicated. Suction is strong on turbo, but using that mode is guaranteed to necessitate the 2nd battery. Generally, running it on low/medium for day-to-day spot cleaning. Price is high, but still feels like a better deal than an equivalent dyson.

LG Model a949KTMSUnpacking the box the vacuum appeared to be well constructed. The parts (body, extension pipe, and nozzles) fit well together. The accessory tools fit conveniently into the docking station. The instruction pamphlets were easy to understand. Here is what I liked about the vacuum.1) It’s light weight.2) Carpet nozzle has headlights3) There is a mop nozzle for washing/cleaning hard floors.4) 3 suction settings (low, med, & high)5) Battery life is longer than my old vacuum – but not as long as advertised.6) Docking station empties vacuum dust bin into a dust bag inside the docking station when vacuum is inserted into the docking station.Here is what I dislike about the vacuum:1) I am unable to use a suction setting above the lowest setting. If I try, the carpet nozzle sucks up the carpet and the electronics interprets that as a blockage and shuts off to prevent damage to the vacuum. My carpet is plush-like. I do not know if this shutting off characteristic applies to other carpets and I do not know if this characteristic is peculiar only to my machine or if it occurs with all machines of the same model number.2) The extension pipe does not extend far enough for me. (It’s too short even at its longest length, but I can live with it).3) The advertised battery life (200 minutes with 2 batteries) is highly mis-leading. LG conducts the battery life tests without a load (i.e. without the carpet nozzle attached) AND at the lowest suction setting. In real-life practice, the floor nozzle is attached, and I suspect higher suction settings are used for those who can use higher suction settings. Nevertheless, even at the lowest suction setting, I get about 40 minutes per battery which is still longer than my older vacuum which got about 20 minutes, but on higher suction settings.4) The cost. This is a very expensive vacuum. I got it “on sale” and with an extra $200 OFF coupon on top of that. Even with that it’s too expensive. My older, less expensive vacuums do just as good a job of vacuuming the carpet as this expensive LG model does.Improvement suggestions:1) Incorporating an adjustment for the height off the floor of the carpet nozzle. In my case, this would allow for greater suction use without causing the vacuum to shut off. I envision a display where a “settings” icon could be pressed and various choices such as Plush/Saxony, Frieze/Shaggy, Berber, Low Pile, and Hard Floor choices would display. Depending on the selection by the user, the carpet nozzle would raise or lower to the height best suited for the type of carpet you selected.2) Replacing the battery bar indicator with a digital display so the user knows exactly what percent power remains, for example readout would indicate 25% (instead of 1 bar).3) Increasing the length of the extension pipe by about 3-6 inches.4) Inside the docking station doors, create ‘sleaves’ where one can store the instruction pamphlets.5) Lower the cost.Overall, I like LG products. I have an LG Microwave and an LG refrigerator and both are excellent. I like this LG vacuum as well. The automatic dust-bin emptying feature is very convenient, and the vacuum does a decent job vacuuming the carpet even on the lowest suction setting. But I feel this vacuum is currently over-priced and I suspect the price will drop when the novelty of the automatic dust-bin emptying feature wears off.

This vacuum works great. I can vacuum my entire house on one battery no problem. It cleans the stairs, carpet, hardwood and furniture no problem! Lots of dogs in the house, don’t know what I would do without it now.

BEWARE DO NOT PURCHASE THRU AMAZON!!3 months after me being convinced to purchase at the moment for a $950 vaccum it stops charging!I call LG to trouble shoot and I have to pay $80 out of pocket in order to find out what's wrong with no guarantee it will be repaired. LG states that they do no warranty anything purchased thru AMAZON as it is considered an open item or a refurbished item. LG also stated the LG STORE link has nothing to do with with actual LG.Beware!