Waterdrop G3P600 Reverse Osmosis Water Filter, 600 GPD, Water Softener, Reduce TDS, Reduce Scale, Enhance the Flavor of Coffee and Tea, 2:1 Pure to Drain, Smart LED Faucet

I recently purchased a water filter from this company and, unfortunately, it turned out to be faulty. I contacted their customer service expecting a potential hassle, but I was completely blown away by how smoothly the entire process went.From the moment I reached out, the representative was incredibly polite, understanding, and genuinely helpful. They listened attentively to my description of the issue, asked clarifying questions, and immediately offered a full reimbursement for the defective filter. No hoops to jump through, no drawn-out investigations – just a quick and easy solution.The reimbursement was processed promptly and the money was back in my account within days. I was truly impressed by the efficiency and professionalism demonstrated.While the filter itself was faulty, the experience with their customer service has completely redeemed the situation. It's rare to find a company that prioritizes customer satisfaction to this extent. They clearly understand the importance of standing behind their products and making things right when things go wrong.Pros:Immediate Reimbursement: No questions asked, refund processed quickly.Excellent Customer Service: Polite, understanding, and helpful representative.Efficient Resolution: Problem resolved with minimal effort on my part.Prioritizes Customer Satisfaction: Clearly values their customers and their experience.Cons:Obviously, the faulty filter was a downside, but the excellent service overshadowed it.Overall:Despite the initial issue with the product, I would highly recommend this company based on their exceptional customer service. They turned a potentially frustrating experience into a positive one. I will definitely consider purchasing from them again in the future knowing that they stand behind their products and are committed to providing excellent support. They've earned my trust and loyalty!

I installed this under the kitchen sink and tested the output water at 3ppm, so it's clearly working and working well! Installation is simple and it's the first system of this kind I've been able to find that is compact enough to fit under the sink without taking up all available space.This water tastes even better than the water that moves through the 0.01 micron filters. If you're considering upgrading, it's worth it.

Top marks waterdrop....Amazing product and the customer service is top notch..... I reache out to stff and they went above beyond. It was a breath of fresh air as there isn't many company's that help now.... once the product is purchased that's when the help stops..... not waterdrop...... top marks thank you so much for all ur help.

The media could not be loaded. It would have been great to work. I was expecting it like crazy. I am pretty sure I have connected everything correctly according to the instructions.Now to return it i have to go through the hassle and change and reinstall my pipes!!!??More importantly there is no option for support unless if you want to contact a US number. Avoid getting this R0 system which is one of the best according to many lab tests because there is no support.Update: In the end I was able to contact customer services and they were able to help me. I replaced the filter and the new one was working, and they also matched the price with the one of my initial purchase, which was lower due to a discount.I am very happy with the filter itself.In the end I was left with positive feelings and a water filter that I love!

The media could not be loaded. Ok quick delivery next day. The system is great quality, slim design which mean I can put it under my sink as I don’t have much space and its amazing value for money. one filter need to be replaced every year and the other every 2year so great savings money. Water taste fresh and nice. It is little bit loud but that’s a small price to pay for clean water so I totally don’t mind. TDS reading is 1.Happy customer 👌 oh yeah an installation was very easy and quick. YouTube videos waterdrop website helps a lot. Thanks

With the quality of water in the UK being what it is, this is simply a must, especially if you live in an area which adds fluoride to the water supply.It has now been proven that fluoride in the water lowers children's IQ (a recent ruling in USA), having the only mechanism which can remove such chemicals, that is reverse osmosis, along with other niceties such as micro-plastics and other chemicals, I don't understand why more people don't have these.It works well, sits underneath the sink and whilst not a slimline model, it fits well and looks good. I've fitted a remineralisation stage to the output on the grounds that stripping the water of minerals, which is required since you wouldn't be able to strip out chemicals and anything else smaller, you need to add these back in again in order to prevent your body becoming deficient in them.It tastes good, despite people saying that the taste could be problematic. The TDS (total dissolved solids) score of my water is around 10ppm, that is before the minerals are re-introduced. This is as good as tap water gets in terms of being good for you.

The media could not be loaded. White particles like tissue comes out of it every time! No UK support. Just an email address for a company in China. Not sure if this is safe to drink.