NEO-TEC NS872I 72cc Gas Chainsaw High-End Version, with NGK Spark Plug, Italian Ignition Coil, 28 Inch Chainsaw, 28" Chainsaw, Fit for 24 Inch, 28 Inch Bar, Gas Powered Chainsaw, Gasoline Chainsaw

Update. Bar flaw accounting for chains wearing fastFound the bar that came with the now deceased unit had a bend possibly due to laminate flaws. The rise when laying down on side is 1/8inch bow starts aggressive at just over halfway to the tail. Waiting for customer service response. Only requested a replacement bar. Already have three chains.Had a substandard part irreparably damage the saw and turn it into a paper weight. At the end of the run in period.I am very Impressed with the customer service I received from neotech. A new power head was sent out immediately after I provided pictures of the flaw. Which I will not mention. Simply because of possible false claims from other people that weren't as satisfied.The new power head is half way through the run in period with a bigger inner dog as well as an outer dog when I equip it. The extra gap takes another half inch of the bar length, but definitely improved stability. It's cutting like the first.Following the printed included neotec instructions and running 35 to 1 mix for about seven tanks then going to forty to one for one gallon total to finally fifty to one.

I’ve had the saw for about 3 months and the sprocket/crank shaft broke. It was a great saw, comparable to the brand names. I would normally return a product that breaks; but there’s no returns.

So I am a professional arborist and my mechanic recommended this brand to me when my other saw needed repairs. Everyone asks if the saw cuts and yes it does just fine. But that isn't why you buy a chainsaw. You buy one that will work for a long time. This saw is a great value, but it comes with old technology and a few parts that will easily brake. If you take care of your equipment, like most homeowners do, I would recommend it. But for a professional like myself that uses it daily, it probably wont last 15 years like my last one did. I would love to write a review in a year to give an update on how it is holding up.

Starts and runs great. Cuts like a champ.

Very powerful saw, but leaks bar oil all over the place!

It may be a chinese Stihl, but it will cut wood like a beast. The saw starts well and has lots of power. I paired mine with a Stihl chain and bar and it ran that bar well. It did come with a bar, as opposed to what some have experienced I just chose not to use it. The plastics are not quite as perfect as Stihl, but they are adequate. In my opinion the 28” bar (or smaller) and chain is the right size for this saw. I’m sure it could pull larger, but I was cutting large red oak this size was about right. Also, I mixed 32:1 as recommended without adjusting the carb because I wanted the extra oil in a rich carb during the break in. I have no doubt with some tweaking the saw could really be an even higher performer. I also added large double dogs to it and I’m glad I did.Bottom Line: Yes I would buy it again. I would run their bar and chain without reservations. It is a very capable saw that has some heft to it, it’s very well built! Oh, and get you some spare caps for the gas and oil.

this saw rips! started on 5th pull and then 1st or 2nd after that.i have the 892 and its getting heavy for me this 872 feels 10lbs. lighter runs realy strong. i think i will get another for spare. about 1/3 price of stihl. got a second 872I and started on 5th pull then 1st or 2nd after that.i think i will get two more if the price stays the same.you cant have to many power saws

First thing wrong right out of the box was I received a 12" bar cover for a 24" bar. It came with a bunch of unnecessary junk like ear muffs, gloves and some other things I have no idea what they are. I'd rather that money be spent on a more quality product than junk. Putting it together was a bit of a pain because the manual didn't show how to put it together.I generally know the parts of a chainsaw and how they go together, but it would be difficult if you didn't know. Then I can't figure out how to start it because the manual nor the Amazon description showed the correct starting procedure for this chainsaw I received. It shows 4 gears to turn it on. Mine only has 3. I Couldn't figure out where the 4th gear is. I asked on Amazon and received a link to a Husqvarna that doesn't show the starting procedure. I emailed customer support because there's no number to call and have yet to receive a response. Also, the cover has a hole for the chain tension screw and the manual shows this, but the screw isn't there. It's on the other side of the bar. I later realized the 4th gear is automatic. It would take a lot of effort to get it on, several pulls. Then I was able to use it for about 5 minutes until it died. IF you can get it on it worked great. There was gas and oil in it. Thankfully, my husband is a mechanic and determined it wouldn't stay running because the carburetor kept flooding. He fixed it and then I could finally get it running with just a pull or two. Would I ever buy this again? Not a chance. Would I recommend this? No way. As difficult as it was, I'd rather spend more money for one that works out of the box.